People Consultant
Stripe · Chicago, IL · 2 wk ago
Consulting$132k–$197k/yrFull-time
Responsibilities
- Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
- Act as a subject matter expert on a range of HR policies and processes to support managers and employees
- Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
- Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
- Guide and advise on change management and communications for team restructuring efforts
- Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics
- Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes
- Lead with empathy, fostering a culture of humility, optimism, belonging, and inclusivity
Requirements
- 4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.g., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role
- Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
- Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
- Strong ability to diagnose problems using data and develop viable solutions
- Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact
- Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels
Qualifications
- Fast-Paced Environment: Experience working in a rapidly growing technology company or large organization
- AI Fluency: Knowledge and application of AI tools
- Canadian Employment Practices: Knowledge of employment legislation and practices in Canada
- Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule
- Facilitation Skills: Experience facilitating team effectiveness workshops with management teams