Penthouse Concierge

About the role

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year‑round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It’s fitting that we are located at the pinnacle of Vermont! As a Hospitality Professional for the Penthouse, you will be an integral member of the front office team that creates distinctively different and authentic experiences for our guests. Besides great pay and benefits the work is interesting, challenging and you’ll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Responsibilities

• Greet guests and assist them with their travel itinerary, reservations, and overall guest experience details.
• Meet guests from the local community and from around the world.
• Promote hotel services and amenities to guests.
• Connect guests to local and authentic experiences in the community.

Benefits

• Paid Time Off
• Health Benefits – after 30 days
• Winter Ski Pass to Stowe Mountain Resort
• Summer Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Pay

Rate of Pay - $22.00 an hour

Schedule

Flexibility in your schedule is essential. Must be available to work nights, both weekend days and all holidays as needed.

Qualifications

• Previous experience is preferred but not required.
• A passion for providing service to others and assisting them with creating authentic vacation or travel experiences.
• Must be a people person willing to go beyond the expected for our guests.
• Ability to communicate well both verbally and through legible and grammatically correct writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi‑task while ensuring accuracy.