Pension Specialist

We are looking for a Pension Specialist to join a nonprofit organization in New York, New York in a Contract to Permanent role. This position supports the administration of employer retirement contributions and member pension activity, ensuring transactions are processed accurately and in accordance with plan guidelines.

Responsibilities

• Apply employer contribution payments to individual retirement accounts and investigate variances when submitted totals do not align with billed amounts.
• Process pension-related transactions such as new enrollments, compensation updates, rollovers, terminations, and employer account inquiries while maintaining compliance with plan rules.
• Examine retirement plans for accuracy, eligibility, and adherence to governing provisions through regular analysis and audit review.
• Correct historical account issues by researching discrepancies and posting necessary adjustments to employer or member records.
• Review unapplied payments and open invoices to identify causes of mismatches and ensure outstanding items are resolved promptly.
• Partner with compliance, legal, sales, recordkeeping teams, and external vendors to support employer onboarding and ongoing account administration.
• Monitor past-due employer accounts, follow up on delinquent balances, and maintain accurate records of collection-related activity.
• Research missing participants, transfer funds to the appropriate suspense account when required, and maintain documentation of outreach efforts.
• Reconcile daily and monthly premium activity and assist with generating and distributing recurring employer invoices.
• Provide cross-functional support by serving as backup for colleagues and contributing to additional departmental tasks as needed.

Requirements

• Bachelor’s degree in Accounting, Business, or a related field.
• At least 2 years of experience in pension administration, employee benefits processing, or a closely related financial operations role.
• Demonstrated strength in financial reconciliation, account analysis, and accurate high-volume data entry.
• Strong analytical thinking with the ability to identify issues, investigate root causes, and recommend practical improvements.
• Effective organizational and time management skills, with the ability to prioritize multiple deadlines and maintain accuracy under pressure.
• Strong interpersonal skills and professionalism when working with internal departments, employers, vendors, and other external contacts.
• Proficiency with Microsoft Excel and other Microsoft Office applications; experience with pension or recordkeeping systems is preferred.
• Ability to handle sensitive employer and member information with discretion; nonprofit or religious organization experience is a plus.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.