PEGA OpenShift Administrator
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive Responsible Growth and deliver for our clients, teammates, communities, and shareholders every day. We foster an inclusive workplace where every teammate has the opportunity to succeed, build a career, and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting teammates’ physical, emotional, and financial wellness through affordable, competitive, and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths—whether shaped by military service, community college education, or diverse work and life experiences. These journeys foster resilience, leadership, and innovation, strengthening our workforce and positively impacting the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, with flexibility based on role-specific responsibilities and business needs.
About the Role
We are seeking an experienced OpenShift Administrator to manage, maintain, and optimize our container platform infrastructure. The ideal candidate will have hands-on experience with Red Hat OpenShift, Kubernetes, and containerized application deployments, ensuring high availability, scalability, and security of the platform.
Responsibilities
- Provide administrative and operational support for Red Hat OpenShift infrastructure, ensuring optimal performance and reliability for PEGA applications
- Install, configure, and maintain OpenShift clusters in on-premises or cloud environments
- Manage cluster lifecycle: upgrades, patches, and performance tuning
- Implement and maintain CI/CD pipelines using OpenShift tools
- Monitor cluster health, troubleshoot issues, and ensure high availability
- Configure and manage networking, storage, and security policies within OpenShift
- Work closely with development teams to support containerized application deployments
- Automate operational tasks using Ansible, Helm, or other scripting tools
- Ensure compliance with security best practices and perform regular audits
- Provide documentation and knowledge transfer to internal teams
- Actively engage and lead product support issues and incidents
Requirements
- 3+ years of experience in OpenShift administration and Kubernetes
- Strong knowledge of Linux administration (RHEL preferred)
- Experience with containerization technologies (Docker, Podman)
- Familiarity with CI/CD tools (Jenkins, GitLab, Tekton)
- Understanding of networking concepts (Ingress, Load Balancers, Service Mesh)
- Knowledge of storage solutions in OpenShift (Persistent Volumes, Storage Classes)
- Experience with monitoring tools (Splunk, Dynatrace, Prometheus, Grafana, ELK stack)
- Scripting skills in Bash, Python, or Ansible
- Good understanding of security practices (RBAC, OAuth, TLS)
Qualifications
- Red Hat Certified Specialist in OpenShift Administration (or equivalent)
- Experience and/or certification with Pega Designer Studio
- Automation skills to reduce manual activities
- Proven ability to work independently, multitask, and effectively collaborate in a complex, global team environment
- Excellent verbal and written communication skills; strong influencer, facilitator, and collaborator
- Detail-oriented, organized, proactive, and results-driven with strong attention to detail
- Strong problem-solving and critical-thinking skills
- Motivation to achieve results and quickly integrate into teams
Skills
- Innovative Thinking
- Production Support
- Result Orientation
- Risk Management
- Solution Design
- Adaptability
- Analytical Thinking
- Collaboration
- Influence
- Solution Delivery Process
- Architecture
- Automation
- DevOps Practices
- Project Management
- Stakeholder Management
Schedule
- 1st shift (United States of America)
- 40 hours per week