Pega CDH Developer

About the role

We are seeking a skilled Pega CDH Developer (CSSA Certified) to design, build, and optimize customer decisioning solutions using Pega Customer Decision Hub (CDH).

Responsibilities

• Enable Next Best Action (NBA) strategies to drive personalized, real-time customer engagement across multiple channels.
• Work closely with architects, business stakeholders, and cross-functional teams to implement scalable and high-performance decisioning solutions in a complex enterprise environment.
• Attend stand up meetings and other agile ceremonies.
• Support both new development and production support as needed.

Requirements

• Bachelor's degree or higher in Computer Science or equivalent preferred but not required.
• Pega Certified Senior System Architect (CSSA) with 4–8 years of Pega experience, including at least 2+ years in Pega CDH.
• Strong experience with Next Best Action Designer, Decision strategies and engagement policies, Real-time and batch decisioning, Pega rules engine and PRPC fundamentals.
• Experience with REST APIs and system integrations.
• Strong understanding of customer data, segmentation, and personalization concepts.
• Proficiency in debugging tools such as Tracer, Clipboard, and Live UI.
• Strong technical knowledge and integration experience of Web Services, APIs, API Framework, and SOA.
• Knowledge or application architecture systems, networks, security, and enterprise databases.
• Experience in user interface designs/wireframes using current standard design practices for wireframes.
• Ability to manage multiple priorities through effective organization and communication.
• Strong consultative and advisory skills.
• Experience working with Pega PRPC (Infinity 24 + preferred).
• Experience in Pega integration via Connect-Rest, Connect-SOAP, Data Pages, and Data Flows.
• Experience working with other developers on End-to-End integrations of Pega with other systems/applications.
• Experience trouble shooting Pega issues with Clipboard, Tracer, and Pega Log review.
• Experience in Pega installations, migrations, upgrades, and patching.

Qualifications

• Bachelor's degree or higher in Computer Science or equivalent preferred but not required.
• Pega Certified Senior System Architect (CSSA) 4–8 years of Pega experience, with at least 2+ years in Pega CDH.
• Strong experience with Next Best Action Designer, Decision strategies and engagement policies, Real-time and batch decisioning, Pega rules engine and PRPC fundamentals.
• Experience with REST APIs and system integrations.
• Strong understanding of customer data, segmentation, and personalization concepts.
• Proficiency in debugging tools such as Tracer, Clipboard, and Live UI.
• Strong technical knowledge and integration experience of Web Services, APIs, API Framework, and SOA.
• Knowledge or application architecture systems, networks, security, and enterprise databases.
• Experience in user interface designs/wireframes using current standard design practices for wireframes.
• Ability to manage multiple priorities through effective organization and communication.
• Strong consultative and advisory skills.
• Experience working with Pega PRPC (Infinity 24 + preferred).
• Experience in Pega integration via Connect-Rest, Connect-SOAP, Data Pages, and Data Flows.
• Experience working with other developers on End-to-End integrations of Pega with other systems/applications.
• Experience trouble shooting Pega issues with Clipboard, Tracer, and Pega Log review.
• Experience in Pega installations, migrations, upgrades, and patching.

Skills

• Experience with Marketing Technology and Communications.
• Experience in banking or financial services domain.
• Familiarity with event-driven architectures (Kafka).
• Knowledge of cloud platforms (AWS, Azure, or GCP).
• Experience working in Agile/Scrum environments.
• Experience with Marketing applications (Pega, Salesforce, Adobe, Zafin, Naehas).
• Experience in Pega Customer Decision Hub.
• Experience in Containerization (Kubernetes / Docker).
• Experience in Python, PySpark, SQL, ETL (Informatica or other).
• Experience in Mainframe development (COBOL/DB2).

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.