Peer Support Specialist - Estate

About the role

Your lived experience can inspire hope. Your support can change lives. Join CCC and make a difference where it matters most. The Recovery Mentor Specialist will conduct interventions with clients at the Hooper Center and other treatment institutions. The Mentor will escort and provide transportation for clients to initial post Detox treatment episodes, primary care providers, twelve-step meetings, and other outside support meetings. The Recovery Mentor will work with Hooper Staff and other Treatment Providers for potential referrals. The Mentor will work to prepare clients to continue on the path to self-sufficiency such as employment and stable housing.

Schedule

Monday – Friday, 8:30 am – 5:00 pm (Saturday & Sunday off)

Location

Estate (225 NW Couch St., Portland, OR 97209)

Compensation

$25.05 – $33.24 per hour. Final compensation determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates: offer maximum is $29.07 per hour per the Union contract.

Union

This role is a Union Represented position through the American Federation of State, County, and Municipal Employees (AFSCME).

Minimum Qualifications

• High school diploma, GED, or demonstrated ability to read and write at a sufficient level.
• Must be registered, prior to start, as a Certified Recovery Mentor (CRM) with MHACBO; OR be a certified Peer Support Specialist (or Peer Wellness Specialist) AND be registered as a Traditional Health Worker (THW) on the THW Registry.
• Current driver’s license, pass a DMV background check, and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy.
• Pass an initial Annual Drivers training and then pass an annual Recertification training.
• Maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Ability to adhere to Central City Concern’s drug-free workplace and comply with the Drug-Free Workplace Act of 1988.
• Pass a pre-employment drug screen and background check.
• Ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs, with reasonable or no accommodation.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles and sexual orientations, and treat individuals with respect and dignity.

Essential Duties and Responsibilities

• Participate in outreach efforts to engage prospective clients, including appointments, home visits, and work in the community.
• Develop relationships with organizations, providers, community leaders, and advocacy groups serving a diverse community.
• Connect participants with services and supports.
• Collaborate with treatment team, agency, client’s support networks, and community providers to address the needs of clients.
• Assist with screenings, intakes, case plans, discharges, and follow-up calls.
• Escort clients to initial treatment episodes, to primary care provider, and to other providers when appropriate.
• Follow-up with referral resources to determine outcome of intervention and maintain records on their progress.
• Introduce clients to appropriate self-help support and other supportive services/activities.
• Conduct urinary analysis on clients as needed.
• Advocate and provide referral services to assure that participants get access to a variety of services and benefits, including mental health and physical health services.
• Participate in admission and discharge planning for any client needing hospitalization or sub-acute level of care.
• Work within scope of training and experience and seek consultation when appropriate.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security.
• Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements.
• Monitor office and answer telephone as necessary.
• Participate in compliance, quality assurance and quality improvement activities as directed.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned.

Skills and Abilities

• Ability to consider the impacts and outcomes for underserved communities during decision-making.
• Ability to consider impacts of oppression, structural racism, and individual bias on client outcomes.
• Ability to provide appropriate services for Mentor clients.
• Skills in program planning, including the development of goals, objectives, timelines, scheduling and evaluation.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to maintain accurate records and necessary paperwork.
• Ability to work in an environment where people may exhibit behaviors that are hostile or abusive.
• Ability to manage time and meet deadlines.
• Ability to work courteously and communicate effectively with the general public, clients, other community service providers, medical personnel, corrections personnel and co-workers.
• Ability to learn and apply training instruction.
• Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
• Conflict resolution skills.
• Knowledge and skills in chemical dependency and crisis intervention.
• Proficient with computers.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Ability to understand and follow oral and written instructions.

Benefits

• Extensive total rewards package and competitive compensation.
• Medical, dental, and vision insurance.
• Student loan repayment options.
• Retirement savings matching plans.
• Generous paid time off plan beginning at 4 weeks of PTO accrual per year; accrual increases with longevity.
• Up to 11 recognized holidays and 2 personal holidays (dependent on work shift schedule).
• 403(b) Retirement Savings plan with an employer match of 4.25% in the 1st year, 6% in the 2nd year, and 8% in the 3rd year.
• Employer-paid life, short-term disability, and long-term disability insurance.
• Sabbatical program offering extended time off at years 7, 14, and 21.