Peer Support Specialist

Responsibilities

• Aware of department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.
• Bridges any questions or concerns regarding compliance to the immediate attention of department or administrative staff.
• Demonstrates a positive cooperative attitude, flexibility, and a willingness to change to meet department goals.
• Responsible for being well-organized and energetic with exceptional interpersonal and communication skills.
• Welcomes people into service and encourages them during times of stress and struggle.
• Develops personalized health goals, discovers effective coping skills, accesses community resources, and coordinates care.
• Effectively uses technology such as computers, cell phones, and software.
• Documents interactions and other required reports in an electronic health record.
• Communicates positively to other team members and supervisors.
• Engages in creative problem solving to “meet people where they are at”.
• Performs additional duties as may be assigned to ensure complete service to all customers.

Qualifications

• High school diploma or equivalency.
• Completion of 40-hour Peer Support training or ability to complete within first 6 months of hire.
• Iowa Driver’s License Required.