Peer Navigator

Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high-quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay.

About the role

Under the supervision of the Senior Program Supervisor, the Peer Navigator (PN) assists clients with navigating and negotiating services. The Peer will work in partnership with the support services staff to meet the treatment goals of all clients, including addressing social determinants of health (SDOH).

Responsibilities

• Conduct outreach to various providers and community members through structured education to promote program services.
• Complete rental assistance applications, screen for eligibility, and perform housing assessments/reassessments to assess needs and ongoing services.
• Coordinate case conferences with program staff to ensure service needs are met.
• Inspect properties and conduct home visits for clients receiving program services.
• Interface (with the support of the Senior Program Supervisor) with the Finance Department and grants department monthly to ensure spending, budgets, and program are on track, addressing any issues and following up with funders as appropriate.
• Work with clients on the importance of budgeting and create/maintain a household budget together within 30 days of enrollment.
• Provide systems navigation and address barriers to care by coordinating with medical providers, CBOs, internal/external providers, and working with the program Peer to follow up on referrals to treatment and other services.
• Provide individual and group health education sessions on topics related to treatment adherence and overcoming barriers to encourage engagement in appropriate treatment.
• Complete documentation in a clear and comprehensive manner following agency/funder standards and requirements.
• Conduct outreach to help identify clients and promote the program.
• Screen referred clients for eligibility and assess needs; provide appropriate referrals.
• Coordinate case conferencing to assist clients in addressing barriers to care.
• Educate clients on navigating DSS, community providers, and other subsidy programs.
• Schedule and escort clients, if needed, to appointments; make reminder calls and motivate clients by sharing personal experiences.
• Track the status of services to ensure proper service delivery and appropriate follow-up, as needed.
• Coordinate services with community agencies and provide information and referrals for clients and community service providers.
• Negotiate and advocate on behalf of clients for services that support self-sufficiency and self-management; provide home/field visits.
• Attend and participate in monthly department, team, All Staff, and other required meetings.
• Be familiar with Cornerstone policies and procedures and the Employee Handbook.
• Maintain confidentiality of all aspects of Cornerstone, including patient confidentiality, financials, and employee relations.
• Perform other related duties as assigned.

Requirements

• High School diploma or GED.
• 1-2 years of experience working in the field of HIV/AIDS, behavioral health, substance use, or other chronic illnesses.

Pay

$16.00 per hour

Schedule

Part-time, 7 hours per week on Wednesdays

Work Location

280 Broadway, Newburgh, NY 12550