Peer Engagement Specialist - Substitute (CRSS)

About the role

Thresholds’ Mobile Crisis Response Team (MCRT) provides services and supports to individuals experiencing a mental health crisis, acting as an alternative to hospitalization or police response.

Responsibilities

• Respond to mental health crises in the Kankakee County community
• Answer calls to the crisis hotline and conduct a safety assessment
• Connect callers to appropriate services or providers, or provide face-to-face intervention
• Assist the person in crisis with the least restrictive intervention possible, including walking through panic attacks or assisting with hospitalization
• Build rapport with the person in crisis by sharing personal recovery experiences
• Distribute basic necessities to individuals in crisis, such as first aid items, water, or warm clothes
• Offer follow-up to clients after responding to the crisis
• Document the services provided
• Participate in professional development through self-directed projects and community outreach efforts during downtime between calls

Requirements

• Must be able to remain in a stationary position for prolonged periods of time and occasionally traverse long distances and ascend/descend multiple flights of stairs
• Must have a valid driver’s license (preferred)
• Must be willing to pick up 1st (7:00am-3:30pm), 2nd (3:00pm-11:30pm), and 3rd (11:00pm - 7:30am) shifts as needed
• Must be willing to pick up weekend or holiday shifts
• Must be at least 23 years old

Qualifications

• Lived and living experience with personal mental health recovery
• Passion for mental health advocacy
• Effective communication and relationship-building skills
• Ability to problem-solve
• Strong writing skills
• Good time management and organization

Skills

• Active CRSS (Certified Recovery Support Specialist) credential preferred
• Bachelor’s degree in Psychology, Social Work, or related field preferred
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience preferred
• Master’s degree in Psychology, Social Work, or related field preferred

Benefits

• Competitive pay - Salary Range: $25.50 - $30.58 per hour
• Paid time off available
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)

Pay

Salary Range: $25.50 - $30.58 per hour

Schedule

Shifts available: 1st (7:00am-3:30pm), 2nd (3:00pm-11:30pm), and 3rd (11:00pm - 7:30am)

Willingness to pick up weekend or holiday shifts