Peer Assistant (Part Time)

About the role

This position is for a full-time or part-time degree seeking student at Kirkwood. Under limited supervision, provide support to the operations of Kirkwood Global Learning department by assisting the team and working on projects as determined by the Global Learning staff.

Responsibilities

• Welcome everyone to the Global Learning Office at the front desk in 2008 Iowa Hall
• Communicate via phone, email, and in person with staff and students
• Assist Global Learning department, including Study Abroad, English Language Acquisition, International Admissions, and International Student Services
• Hold consistent office hours
• Assist with events, activities, driving students as needed
• Perform other duties as assigned

Performance Expectations

• Must possess a customer service attitude
• Must possess effective time management and organizational skills
• Must have the ability to get along with diverse personalities/populations
• Be able to express oneself clearly and effectively in oral and written form
• Must have a valid driver’s license and good driving record
• Willingness to perform tasks as assigned

Universal Core Competencies

• Advocate for Continual Improvement: empowering each other to identify opportunities for excellence
• Collaborate with Mutual Accountability: working together with a willingness to take ownership and account for our actions
• Champion Service: anticipating needs and create a welcoming, diverse, and inclusive environment
• Perseverance: commitment to excellence even in the face of adversity or delay in achieving success
• Lead: regardless of title, through positive influence

Physical Activities

Position involves working in an office setting.

• Constant (67–100%): standing conducting presentations or standing at tables, pushing, pulling and grasping
• Frequent (34–66%): reaching and viewing a computer and other types of close visual work
• Constant (67–100%): sitting, walking, repetitive motion, talking and hearing

Minimum Qualifications

• Must be a full-time or part-time degree seeking student at Kirkwood Community College who is in good standing academically and with the Dean of Students office
• Must be able to work consistent schedule during semester (sometime during normal office hours of 8 am to 5 pm and occasional off hours)

Preferred Qualifications

• Plans to stay at Kirkwood for at least one full academic year (fall and spring semester)
• Willingness to work evening/weekend hours as requested
• Ability to work in the summer for summer orientations and other projects
• Valid driver’s license
• Cross-cultural experience is preferred