Pediatric Healthcare Programs, Senior Manager

About the role

Reporting to the Director, Healthcare Programs, the Pediatric Healthcare Programs Senior Manager will serve as subject matter expert for Pediatric Healthcare and EMS educational programs. The position is responsible for supporting content development by reviewing and editing technical texts throughout the product development cycle. The role will be responsible for ensuring accuracy and relevancy of the Training Services program content. The role will also assist the Director, Healthcare Programs with ongoing education by being involved in continuing education accreditation for Training Services and for review, approval and quality monitoring of our continuing education accredited programs. The role will support the Continuing Education group, Scientific Advisory Council, and, as requested, will serve as an internal and external Red Cross medical SME/liaison.

Responsibilities

• Oversees and serves as subject matter expert regarding technical/medical content developed for Training Services programs and curricula
• Ensures the developed content incorporates and is in compliance with the guidance from Scientific Advisory Council and other relevant standard setting groups and organizations
• Directs and create scientific and medical content, writes and reviews scripts and provides applicable editing of created program materials
• Provides on-site subject matter expertise during development of program materials including photo and video shoots and production
• Analyzes technical literature, writes descriptive copy, and verifies documentation. May coordinate the production and distribution of material. Review content during the production phase to include media assets, rough cut videos, programmed online course material and print pages
• Coordinate with internal cross-functional teams to meet target launch dates
• Assists with the daily operations of continuing education group including obtaining and maintaining accreditation, oversight of accredited programs, quality assurance and feedback for accredited programs
• Provides response as needed for questions from staff, instructors, students and training centers. Provides education of staff, instructor and instructor trainers
• As requested, is speaker at professional organization meetings and trade shows
• Serves as internal and external liaison based on need for scientific and medical expertise
• Assists Director, Healthcare Programs and Senior Director, Science and Education with support of Scientific Advisory Council and of Scientific Advisory Council as external liaisons
• Other business duties or tasks as assigned by the Training Services leaders

Qualifications

• Bachelor's degree required
• Minimum 7 years of related experience or equivalent combination of education and related experience required
• Masters or Doctoral degree preferred
• Current active US license without restriction or probation as a Registered Nurse required
• Specialty clinical certification preferred
• Experience and education in instructional systems design or education may be required
• Excellent command of the English language in both spoken and written forms
• Strong writing skills with a clear concise style and excellent grammar, punctuation, and spelling; ability to work with templates using an electronic content management system
• Proven ability to present information to groups of various sizes
• Evidence of speaking or teaching experience in healthcare education environment
• Must be proficient in content medical editing and subject matter expertise, portfolio management and vendor/contractor management in publishing or related field
• Ability to demonstrate, evaluate and remediate specialty area knowledge to the Red Cross standard
• Proficient with Microsoft Office Suite or applicable software applications
• Ability to work on a team
• Ability to travel 20-30%

Physical requirements

• While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear
• The employee is frequently required to reach with hands and arms
• The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic)
• The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time

Preferred qualifications

• Demonstrated expertise in pediatric and neonatal healthcare
• Current, active licensure as a Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA), or Physician (MD/DO) with applicable board certification
• Specialty clinical certification in a relevant area preferred
• Strong ability to provide clinical guidance and collaborate with multidisciplinary healthcare teams

Benefits

• Medical, Dental & Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

Pay

The salary range for this position is $96,624-$128,832. American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.