Peak Time Teller: Fish Hatchery (Spanish-Bilingual Required)
UW Credit Union · Fitchburg, WI · 4 wk ago
FinanceInternship
Looking for a part-time job where you can come to work each day excited about what you do? UW Credit Union’s Fish Hatchery branch is hiring a Bilingual Peak-Time Teller.
About the role
As a Part-Time Teller, you will play a vital role at your branch, for both your teammates and UW Credit Union’s members. Your job is to make a positive impact on members' lives by accurately and enthusiastically performing a variety of transactions to meet their needs. If you enjoy problem solving, are eager to learn, and love working with people, this is the job for you!
Responsibilities
- Be the face of UW Credit Union by providing front-facing member service at the Fish Hatchery branch location
- Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
- Maintain a high degree of knowledge in all UW Credit Union products and services
- Ensure all members' requests are processed accurately and efficiently
- Adhere to UW Credit Union’s Cash Management policies and procedures
- Research all teller transactions when potential errors are identified, and communicate with affected members
- Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, and submitting referrals
- Consistently seek out opportunities to exceed member expectations
Requirements
- High School Diploma or equivalent
- 1 year of customer service experience
- Demonstrates ability to work with customers of all ages and backgrounds
- Excellent interpersonal and professional skills
- Team player that can confidently jump in where and when you are needed
- Ability to work in an autonomous environment
Benefits
- Peak/Part-time employees earn paid time-off (pro-rated based on hours worked)
- 2 weeks paid Caregiver Leave (pro-rated based on hours worked)
- 2.5 weeks paid New Child Leave (pro-rated based on hours worked)
- 16 hours paid volunteer time annually
- Paid holidays (if normal work schedule falls on a recognized holiday)
- Personal development and peer connections through Employee Community Groups
- 401k option with company match of up to 5%, plus approximately 4% discretionary match
- Annual variable bonus reward
- Employee Assistance Program
All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization.