Peak Time Teller: Eastside Branch (Spanish-Bilingual Required)

About the role

UW Credit Union’s Eastside branch is hiring a Bilingual Peak‑Time Teller (part‑time). The teller will provide front‑facing member service, accurately perform a variety of transactions, and help deepen member relationships.

Responsibilities

• Be the face of UW Credit Union by providing front‑facing member service at the Eastside branch location.
• Achieve balanced scorecard results in alignment with the “Members for Life” Sales & Service Philosophy.
• Maintain a high degree of knowledge in all UW Credit Union products and services.
• Ensure all member requests are processed accurately and efficiently.
• Adhere to UW Credit Union’s Cash Management policies and procedures.
• Research teller transactions when potential errors are identified and communicate with affected members.
• Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, and submitting referrals.
• Consistently seek out opportunities to exceed member expectations.

Qualifications

• High School Diploma or equivalent.
• At least 1 year of customer service experience.
• Demonstrated ability to work with customers of all ages and backgrounds.
• Excellent interpersonal and professional skills.
• Team player who can confidently jump in where and when needed.
• Ability to work in an autonomous environment.

Benefits

• Paid time‑off (pro‑rated based on hours worked) for peak/part‑time employees.
• 2 weeks paid Caregiver Leave (pro‑rated).
• 2.5 weeks paid New Child Leave (pro‑rated).
• 16 hours paid volunteer time annually.
• Paid holidays (if scheduled to work on a recognized holiday).
• Personal development and peer connections through Employee Community Groups.
• 401(k) option with company match up to 5% plus approximately 4% discretionary match.
• Annual variable bonus reward.
• Employee Assistance Program.
• Additional perks and recognition programs.

All employees must possess valid work authorization to work for UW Credit Union on the date of hire. UW Credit Union does not provide immigration sponsorship or support for employment authorization, including but not limited to H‑1B, F‑1 OPT, TN, or other visa categories.