Peak Member Service Teller Part Time-(15-19 hours)

About the role

At Summit Credit Union, you’re not just stepping into a job but stepping into a people‑first, top‑workplace culture where you get to make someone’s day, every day. As a Peak Member Service Teller at our Sheboygan branch, you’re on the front lines helping real people feel confident about their money, answering questions face‑to‑face, solving problems in the moment, and creating genuinely positive experiences. You’ll be connecting with members, and working with teammates who support each other just as much as they support our members.

Responsibilities

• Be the first point of connection for members, creating welcoming, positive experiences that set the tone for their entire financial journey.
• Empower members through meaningful conversations, helping them feel heard, understood, and confident about their financial decisions.
• Complete transactions with precision, ensuring financial accuracy and protecting members’ financial well‑being.
• Identify opportunities to make members’ lives easier and refer them to appropriate teammates for goals such as saving, home buying, or everyday money tasks.
• Support daily branch operations to ensure seamless service for members.
• Represent Summit’s service philosophy in every interaction, building long‑term member relationships rooted in care, respect, and reliability.

Requirements

• 1+ year of customer service or sales experience.
• High school diploma or equivalent.
• Strong interpersonal and relationship‑building skills.
• Solid judgment for problem‑solving within established guidelines.
• Attention to detail and comfort with basic math.
• Familiarity with Microsoft Office.

Benefits

• Excellent health insurance options for you and your family.
• 401(k) with employer match.
• Generous paid time off.
• Paid holidays and wellness‑focused benefits.
• Opportunities for professional growth and leadership development.
• People‑first culture that values inclusion, purpose, and impact.
• Additional benefits designed to support you at work and beyond.

Schedule

Saturday hours required.

Physical Demands and Working Conditions

• Continuously required to stand, walk, sit, and use hands and fingers.
• Occasionally must reach above and below shoulder level, and lift/push/pull or carry up to 40 pounds.
• Works in a typical administrative setting with climate control and appropriate lighting.
• Equipment used includes computer terminal/PC, calculator, printer/copiers, and telephone.