PCT II/III, Renal Dialysis, 24 Hours, Evening

Exemption Status: Non-Exempt

Hiring Range: $19.74 - $28.59. Final offer may vary within this range based on candidate’s experience, skills, qualifications, and internal equity considerations.

Schedule

• Monday through Friday
• Every other weekend
• Every other holiday
• Scheduled hours: 3:00 PM – 11:30 PM (8-hour evening shift)
• 24 hours per week

This position may have a signing bonus available; eligibility will be confirmed during the interview process.

About the Role

At UMass Memorial Health, everyone is a caregiver—regardless of title or responsibilities. As an integral member of the patient care team, the Patient Care Tech III (PCT III) provides patient care to meet personal needs and comfort, assists the healthcare team, and serves both internal and external customers. This role brings an additional skill set, including unit secretary duties, telemetry monitoring, remote video monitoring, or work in high-acuity areas such as the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, Radiology Short Stay, and Harrington Telemetry Certified & Step-Down Unit.

Responsibilities

• Provides clear, timely communication to the RN regarding patient observations and changes, including skin condition, vital signs, and mental status.
• Provides constant observation of high-risk patients as assigned.
• Participates in maintaining a safe environment, including de-escalation interventions and restraint procedures as directed.
• Assists patients with daily living activities, including personal hygiene, ambulation, meals, and nourishment.
• Assists in moving, lifting, positioning, and transporting patients using proper safety techniques and body mechanics.
• Performs patient safety checks, fall prevention strategies, and follows restraint policy standards.
• Takes and records vital signs (temperature, pulse, respirations, blood pressure, pulse oximetry), height, and weight.
• Performs EKGs, Point of Care (POC) tests, bladder scanning, and phlebotomy in certain locations.
• Collects, labels, and prepares specimens for transport to the lab.
• Demonstrates sensitivity and responsiveness to patients’ needs, building positive rapport and relationships.
• Performs unit-specific procedures, such as battery changes for telemetry units, equipment checks, and cleaning supplies.
• Assists RN/Licensed Independent Practitioner with treatments and procedures, including preparing patients, setting up equipment, and utilizing sterile technique when indicated.
• Observes, measures, and records oral food and fluid intake; sets up tube feeding solutions and refills bags as directed.
• Empties and records output from Foley catheters, ostomy appliances, and drainage systems; performs ostomy care as directed.
• Answers telephones, relays messages, and utilizes intra-department communication systems (pagers, intercom).
• Replenishes patient and unit supplies and equipment.
• Stays current with hospital and unit changes by reading communication boards, bulletin boards, and UMMHC emails.

Specialty-Specific Responsibilities

• Unit Secretary: Assists with patient admissions, transfers, and discharges at least 5 shifts (40 hours) every 6 months. Maintains logs, organizes patient care charts, and enters/retrieves data from electronic medical records.
• Remote Video Monitoring: Continuously observes multiple patients using remote video monitoring systems.
• Telemetry Certified & Step-Down Unit (Harrington): Cross-trained in phlebotomy, telemetry competencies, and unit clerk duties. Assigned to higher-acuity areas such as the Step-Down Unit.

Standard Staffing Level Responsibilities

• Complies with departmental policies, procedures, and objectives.
• Attends meetings, conferences, and seminars as required.
• Demonstrates use of Quality Improvement in daily operations.
• Complies with health and safety regulations.
• Respects diverse views and approaches, contributing to a professional and inclusive environment.
• Maintains regular, reliable, and predictable attendance.
• Performs other duties as required or directed.

Requirements

• Minimum of a high school education or GED.
• Current Basic Life Support (BLS) certification.
• Demonstrated competency attainment in the PCT II level or 1 year of acute care/hospital experience or 1 year of EMT/Paramedic experience.
• Ability to read, write, and communicate in English clearly and concisely.
• Knowledge of medical terminology.
• Computer skills.
• Strong interpersonal skills to build relationships, collaborate, and provide exceptional patient service.
• Proven problem-solving abilities for routine situations; seeks assistance when needed.
• Ability to remain calm under stress or in emergency situations.

Physical Demands and Environmental Conditions

• Work is performed indoors in a patient care environment.
• Requires hand dexterity, hearing, and vision to take direction, adjust equipment, and observe patients.
• Must be able to lift up to 50 pounds.
• Work is physically demanding, involving standing and walking most of the time, with frequent bending and the possibility of pushing heavy equipment.