PCP/Endo Business Specialist - Spokane, WA

About the Role

The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. This role involves engaging with key targeted healthcare providers, community hospitals, teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, integrated delivery networks, and other relevant entities.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of products to patients and customers. The global presence offers opportunities for international collaboration and visibility, allowing employees to directly contribute to the company's success.

Responsibilities

• Utilizes product knowledge and demonstrated selling skills to influence targeted healthcare professionals to support the use of BIPI promoted diabetes products.
• Executes brand strategies to ensure company sales and marketing messages are delivered appropriately to customers.
• Establishes and maintains effective communication, cooperation, and coordination with co-promotion partners and BIPI employees.
• Completes pre-call plans to meet key stakeholder needs and builds discussions around customer needs and opportunities.
• Fosters customer network development, communication, and accurate, timely follow-up discussions to build trust.
• Uses appropriate BIPI Sales Training techniques to facilitate the customer decision-making process.
• Coordinates engagement of healthcare providers through personal and non-personal channels, according to customer preferences.
• Identifies top plans for customers and engages in comprehensive discussions on the payer environment, co-pays, and formulary access.
• Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies.
• Develops and influences an extended team to pull-through MCO decisions.
• Delivers on the "continuation of care" model, including discharge protocols, treatment algorithms, and disease management.
• Analyzes qualitative and quantitative territory information to optimize territory business plans and customer calls.
• Monitors local market conditions for changes that impact business and develops plans to optimize resource allocation (e.g., samples, co-pay cards, speaker programs, in-office meals).
• Adjusts implementation plans regularly (e.g., speaker management, advocate development) and leverages opportunities that meet both territory and brand tactics.
• Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records.
• Completes all administrative responsibilities as directed by management and successfully completes all Sales Training requirements.
• Identifies thought leaders, innovators, and advocates to support BIPI products and works with trained speakers for diabetes topics and products.
• Provides feedback and follow-up to speakers and attendees, initiates contacts, and builds networks among advocates and customer groups.
• Develops plans to cultivate speakers and thought leaders and manages programs and budgets to stay within standards.
• Works effectively with all customer-facing roles (e.g., Account teams, Medical teams) to meet customer needs and deliver net sales objectives.
• Demonstrates strong collaboration and communication as customers evolve and ownership of accounts transition from traditional to account-based models.
• Performs all company business in accordance with regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA) and company policies and procedures.
• Reports violations immediately to management and demonstrates high ethical and professional standards with all business contacts.

Requirements

PCP/Endo Business Specialist Requirements:

• Bachelor's degree from an accredited institution is preferred.
• A minimum of two (2) years of successful sales and/or marketing experience in the pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• Experience in the Diabetes Therapeutic Area is preferred.
• History of successful performance and meets expectations for key competencies required for this role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel (may include overnight travel).
• Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership.
• Valid Driver's License and an acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.

Executive PCP/Endo Business Specialist Requirements:

• Bachelor's degree from an accredited institution is preferred.
• A minimum of five (5) years of successful sales and/or marketing experience in the pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• Experience in the Diabetes Therapeutic Area is preferred.
• History of successful performance and meets expectations for key competencies required for this role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel (may include overnight travel).
• Should reside in territory geography or be willing to relocate; exceptions to be granted by senior sales leadership.
• Valid Driver's License and an acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.

Physical and Mental Demands

• Daily travel within territory throughout the workday with multiple stops and visits to office buildings, hospitals, and clinics.
• Going up and down stairs, bending, walking, and lifting above head to shelf pharmaceutical materials or goods.
• Periodic overnight travel for training and meetings.
• Intermittent repetitive lifting up to 40 lbs.
• Must pass state motor vehicle vision requirements to operate a motor vehicle.
• Must be able to work with both external and internal customers and be comfortable in new environments and adverse conditions.
• Must be able to work with diverse groups of people, interact with medical practitioners and business partners, and manage stress and conflict in a highly competitive environment.
• Must have the ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge, and deliver content to physicians verbally in a clear, effective, and accurate manner in strict compliance with regulatory requirements.
• Must be proficient in remote engagements with key customers via video conferencing platforms and able to deliver clear and compliant sales presentations remotely using video, phone, and digital media applications.
• Must understand how to build customer relationships that facilitate live and virtual engagement opportunities.

Schedule

• At least 40 hours per week, requiring morning and evening flexibility to meet physicians' schedules and coordinate evening speaker programs.
• Must be able to function in a self-directed work environment.

Pay

The base salary range for the PCP/Endo Business Specialist position is $115K to $181K. The base salary range for the Executive PCP/Endo Business Specialist position is $140K to $222K. The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements. Actual compensation will be based on job-related factors such as skills, experience, and qualifications, and other factors permitted by law.

Benefits

Boehringer Ingelheim supports employees through a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Competitive compensation and benefit programs reflect the company's high regard for employees.