PCP/Endo Business Specialist - Dover, DE

About the Role

The PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. This role involves engaging with key targeted healthcare providers, community hospitals, teaching hospitals, federal and military hospitals, managed health care facilities, group purchasing organizations, and integrated delivery networks.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of products to patients and customers. The company supports employees through a healthy working environment, meaningful work, mobility, networking, and work-life balance.

Responsibilities

• Utilizes product knowledge and selling skills to influence targeted healthcare professionals to support BIPI promoted diabetes products.
• Executes brand strategies to ensure company sales and marketing messages are delivered appropriately to customers.
• Establishes and maintains effective communication, cooperation, and coordination with co-promotion partners and BIPI employees.
• Completes pre-call plans to meet key stakeholder needs and builds discussions around customer needs and opportunities.
• Fosters customer network development, communication, and accurate, timely follow-up discussions.
• Uses BIPI Sales Training techniques to facilitate the customer decision-making process.
• Coordinates engagement of healthcare providers through personal and non-personal channels, according to customer preferences.
• Identifies top plans for customers and engages in discussions on payer environment, co-pays, and formulary access.
• Works with Managed Care Area Managers to generate and sustain support for products on MCO formularies.
• Develops and influences an extended team to pull-through MCO decisions.
• Delivers on "continuation of care" model, including discharge protocol, treatment algorithms, and disease management.
• Analyzes qualitative and quantitative territory information to optimize territory business plans and customer calls.
• Monitors local market conditions for changes impacting business and adjusts implementation plans regularly.
• Leverages opportunities that meet both territory and brand tactics.
• Utilizes supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account records.
• Completes all administrative responsibilities as directed by management and successfully completes all Sales Training requirements.
• Identifies thought leaders, innovators, and advocates to support BIPI products.
• Works with trained speakers for diabetes topics and provides feedback and follow-up to speakers and attendees.
• Initiates contacts and network-building among advocates and customer groups.
• Manages programs and budgets to stay within standards.
• Collaborates effectively with all customer-facing roles to meet customer needs and deliver net sales objectives.
• Performs all company business in accordance with regulations (e.g., EEO, FDA, DEA, OSHA, PDMA, EPA, PhRMA) and company policies.
• Reports violations immediately to management and demonstrates high ethical and professional standards.

Requirements

• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical (if required).
• Must be 18 years of age or older.

Qualifications

PCP/Endo Business Specialist

• Bachelor's degree from an accredited institution is preferred.
• A minimum of two (2) years of successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• Experience in Diabetes Therapeutic Area is preferred.
• History of successful performance and meets expectations for key competencies required for this role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel (may include overnight travel).
• Should reside in territory geography or be willing to relocate; exceptions granted by senior sales leadership.
• Valid Driver's License and an acceptable driving record.
• Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.

Executive PCP/Endo Business Specialist

• Bachelor's degree from an accredited institution is preferred.
• A minimum of five (5) years of successful sales and/or marketing experience in pharmaceutical/healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• Experience in Diabetes Therapeutic Area is preferred.
• History of successful performance and meets expectations for key competencies required for this role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel (may include overnight travel).
• Should reside in territory geography or be willing to relocate; exceptions granted by senior sales leadership.
• Valid Driver's License and an acceptable driving record.
• Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.

Physical Demands

• Daily travel within territory throughout the workday with multiple stops and visits to office buildings, hospitals, and clinics.
• Going up and down stairs, bending, walking, and lifting above head to shelf pharmaceutical material or goods.
• Periodic overnight travel for training and meetings.
• Intermittent repetitive lifting up to 40 lbs.
• Must pass state motor vehicle vision requirement to operate a motor vehicle.
• Must be comfortable working in new environments and adverse conditions.

Mental and Proficiency Requirements

• Must be able to work with diverse groups of people, interact with medical practitioners, and manage stress and conflict in a highly competitive environment.
• Ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge, and deliver content verbally in a clear, effective, and accurate manner in compliance with regulatory requirements.
• Proficient in remote engagements with key customers via video conferencing platforms.
• Able to deliver clear and compliant sales presentations remotely using video, phone, and digital media applications.
• Understands how to build customer relationships that facilitate live and virtual engagement opportunities.

Schedule

• At least 40 hours per week, requires morning and evening flexibility to meet physician’s schedules and coordinate evening speaker programs.
• Must be able to function in a self-directed work environment.