PCA Service Coordinator

About the role

Comagine Health partners with the Oregon Health Authority (OHA) to provide statewide eligibility determination, service coordination, medical appropriateness reviews, and transition planning for individuals diagnosed with serious and persistent mental illness (SPMI). The Home and Community Based Coordinator facilitates timely and appropriate discharges and care transition support services through collaboration with providers, community service agencies, and other stakeholders. The position focuses on the Eugene and Portland Metro areas, but qualified candidates from all areas in Oregon will be considered.

Responsibilities

• Facilitates timely and appropriate discharges and care transition support services through collaboration with providers, community service agencies, and other stakeholders
• Conducts brief functional needs assessments, develops service plans and provides service coordination
• Provides assistance and support to the Oregon Behavioral Health Support Program and other Comagine Health staff
• Maintains and distributes information about the availability of community resources
• Assists and supports Medicaid consumers during the care transition process
• Participates in discharge planning, service coordination, and implementation of the service plan
• Participates in and facilitates consumer and/or provider education
• Coordinates initiatives, tracks, and monitors progress, and sets timelines for delegated assignments
• Coordinates, organizes, and maintains effective filing system and performs complex data entry and data management
• Ensures all records and business sensitive information are developed, distributed, handled, retrieved, and archived
• Develops and maintains documents, reports, templates, etc.
• Receives and processes requests for service from any source (via phone, fax, SFTP or mail) and coordinates with team
• Performs data entry into systems (both external and internal) for requests, services provided, authorizations, etc.

Requirements

• Qualified Mental Health Associate (QMHA) certification is required
• Bachelor’s degree in a related field; equivalent combination of education and/or work experience in related field may be substituted
• 2+ years of clinical experience
• 1+ year of care coordination experience (preferred)