PCA II, Full-time Days

About the role

PCA II, Full-time Days, 8AM - 8PM
At Premier ER & Urgent Care, a division of Intuitive Health, the Patient Care Assistant II (PCA2) supports and cares for patients requiring urgent or emergency care under the supervision of licensed personnel.

Responsibilities

• Welcomes and greets all patients in person and/or over the phone.
• Protects patient confidentiality and ensures that Protected Health Information is secured.
• Cleans and disinfects equipment, instruments, and supplies as needed.
• Attends staff meetings as scheduled.
• Maintains own knowledge/skills and attends appropriate training.
• Assists in facility and system Quality-Assurance activities.
• Displays professionalism, tact, respect, and team effort when working with coworkers and the public.
• Refers patient complaints to appropriate designated personnel as needed.
• Affords assistance with placing patients in rooms after registration.
• Affords assistance with patient transport within the facility or to their car upon discharge.
• Affords assistance with psychiatric patients in crisis (suicidal ideation, homicidal ideation) when needed.
• Receives supplies into the facility. Unpacks and properly stores items in a timely manner.
• Performs tasks and/or assists with procedures that are within his or her knowledgebase, competency, and as permitted by the policies and procedures of Premier ER.
• Transports specimens to partner labs as needed.
• Works collaboratively with other disciplines to provide well-coordinated patient care.
• Maintains awareness of and adheres to current policies and procedure set forth by Premier as well as other regulatory guidelines dictated by entities including but not limited to The Texas Department of State Health Services and COLA’s laboratory accreditation program.
• Adheres to established laboratory procedures and follows established safety guidelines for working in the laboratory. Processes specimens, reports results, and files paperwork according to written Laboratory procedures.
• Performs other duties as assigned.

Qualifications

• Must possess knowledge and understanding of daily assignments, unit activities, and basic computer skills including Microsoft Word, Excel programs and software applications.
• Demonstrates effective and accurate verbal and written communication.
• Must be flexible in changing assignments, workloads, and learning of new skills.
• Able to comprehend and communicate instructions, multitask, be detail oriented, and organized.
• Possess general knowledge of safety and infection control.
• Some minimal travel may be required between sites of operations.
• Completion of Premier venous access training and competency upon hire.

Education Qualifications and Credentials

• A minimum of a High School Diploma or GED equivalent is required.
• Excellent interpersonal skills are required.
• Current BLS Certification or obtained within first 14 days of employment.
• ACLS & PALS must be current or obtained within 12 months of hire.
• Preferred experience: Two years’ experience in an urgent care, emergency department, or similar healthcare setting OR enrolled in an accredited registered nursing program with completion of one clinical rotation OR certified Paramedic or Intermediate EMT

Physical Demands

• Must possess knowledge and understanding of daily assignments, unit activities, and basic computer skills including Microsoft Word, Excel programs and software applications.
• Demonstrates effective and accurate verbal and written communication.
• Must be flexible in changing assignments, workloads, and learning of new skills.
• Able to comprehend and communicate instructions, multitask, be detail oriented, and organized.
• Possess general knowledge of safety and infection control.
• Some minimal travel may be required between sites of operations.
• Completion of Premier venous access training and competency upon hire.

Additional Information

Intuitive Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All employment decisions are based on qualifications, merit, and business needs.