Payroll Tax Support Analyst

About the role

This is a remote role from anywhere in the US. NEOGOV is a proud AI‑Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes. For more than 25 years, we’ve helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose‑driven technology to help build stronger communities. This posting is for an existing vacancy. The Payroll Processing and Tax Support Analyst is responsible for analyzing multi‑jurisdiction payroll tax data and reconciles calculations, and ensures that payroll information is reported to Federal, State and Local agencies as may be required. Ensure the Payroll preparation and processing is accurate and timely. Including, federal, multi‑state and multi‑jurisdiction withholding tax payments and returns.

Responsibilities

• Process periodic ACH payments on behalf of clients
• Process and file validation of periodic Federal, State and Local taxation filing on behalf of clients
• Assist clients with ACH and tax filing questions
• Assist in quarterly and annual taxation filing, reporting, compliance and reconciliation
• Provide the research, analysis and necessary reconciliation to respond to and resolve agency related payroll tax notices
• Troubleshooting payroll and tax issues, to find resolution
• Proper onboarding of new clients
• Parallel reviews and historical validation of upcoming new clients
• Offer client support when required

Requirements

• Effective communication skills; both verbal and written
• Excellent collaboration skills with team members and clients
• Detail oriented is a must
• Ability to work independently and within a team‑based environment
• Demonstrated experience performing payroll tax reconciliations and analysis
• Proficient in Excel and Word
• General accounting experience
• Strong technical aptitude
• CPP accreditation
• Experience working with payroll tax filing systems
• Demonstrated ability to remain organized and multi‑task

Benefits

• Comprehensive Benefits package (medical, dental, vision, etc.) for full‑time employees
• Generous PTO to support work‑life balance
• Remote working opportunities
• 401K Matching
• Autonomy to grow and find your career path with supportive leadership
• 12‑week Paid Parental Leave
• Inclusive and diverse environment