Payroll Specialist Sr

Join our team and make a difference! Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.

About the Role

The Payroll Specialist, reporting directly to the Manager Payroll, administers the Payroll function for our organization. This role requires the ability to quickly and effectively learn new technology and leverage it for day-to-day activities while maintaining an extremely high level of data entry accuracy. You will collaborate with internal customers, People Team members, and other payroll team members to understand business requirements and the configuration of our payroll and timekeeping systems.

Responsibilities

• General Payroll Duties (75%):
  • Collects, verifies, and stores company payroll data related to our bi-weekly One Call payroll and weekly temp associate payroll in a predetermined and organized fashion. This includes, but is not limited to: new hires, terminations, job/pay/schedule changes, shift changes, direct deposit changes, withholding changes, and any historical timecard corrections.
  • Maintains, updates, and inputs required information in the timekeeping system.
  • Reviews own data entry and that of payroll peers to ensure data accuracy.
  • Reconciles separate files (expense items, bonuses, commissions, etc.) to payroll reports before the Payroll Manager commits payroll to run.
  • Prepares and reconciles pre/post payroll reports as needed to ensure accuracy of payroll data transmitted to the payroll vendor and paychecks received by colleagues.
  • Computes wages, taxes, and deductions as needed.
  • Sets up new state and local tax codes, assists with ensuring accurate filings, and prepares quarterly and year-end tax adjustments.
  • Interfaces regularly with third-party payroll tax and verification of employment vendors.
  • Collaborates with team members in cross-functional payroll learning to provide coverage for all payroll processing responsibilities as needed.
  • Supports monthly, quarterly, and yearly audits and coordinates month-end processing of reports, accruals, and reconciliations.
  • Provides payroll information by answering questions and requests.
  • Complies with federal, state, and local legal requirements by studying existing and new legislation; communicates with management on needed actions.
  • Maintains colleague confidence and protects payroll operations by keeping information confidential.
• Administrative (25%):
  • Applies knowledge of One Call’s policies and administrative systems to provide guidance to internal customers with non-routine requests, research entries, recommend procedure changes, or provide individual training.
  • Drives continuous improvement of internal processes to deliver a high-quality, value-added product to internal customers.
  • Acts as an escalation point for resolving more complex colleague issues escalated through group inboxes.
  • Responds to vendor and employee verification of employment requests or requests for wage information as needed.
  • Performs other job-related duties as assigned.

Requirements

• Associate’s degree in Accounting, Finance, or a related program preferred, and/or 2-4 years of related and relevant work experience.
• Firsthand experience with UltiPro Payroll and/or Kronos timekeeping (UltiPro is now called UKG).
• Active and knowledgeable Excel user: VLOOKUP, pivot tables, formulas, and functions are skills used daily in this position.
• Self-sufficient, capable of both following direction and thinking critically to problem-solve “outside the box” when necessary.
• Working knowledge of federal and state tax or other regulatory changes that could impact payroll.
• Performs work under general supervision. Handles moderately complex issues and problems, referring more complex issues to higher-level peers with as much research done as possible to aid in faster resolution.
• Ability to maintain confidentiality.

Skills

• High level of data entry accuracy and attention to detail.
• Strong problem-solving and critical-thinking skills.
• Ability to work under deadlines and manage a moderate to heavy workload.
• Excellent communication and collaboration skills.

Benefits

• Remote Work: Remote-first company; almost all positions receive the flexibility of working from home.
• Generous Time Off: 8 company holidays, 2 personal days, and a minimum of 18 days of paid time off annually.
• Comprehensive Benefits Package:
  • Medical, dental, vision, and pet insurance.
  • 401(k) matching program.
  • Company-paid life insurance and short- and long-term disability coverage.
• Supportive Services:
  • Colleague Assistance Program providing free counseling and financial services.
  • One Call Foundation, a non-profit arm of the company, offers financial assistance during times of unexpected hardships.

Pay

This compensation range considers a wide range of factors, including, but not limited to, skill set, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate is not adjusted for geographic differential associated with the location where the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case.

Work Environment

• Primarily sedentary role involving repetitive motions (for roles located in office or home settings).
• Regularly required to sit, use hands and fingers, speak, and hear.
• Occasionally required to stand, walk, and lift objects (up to 10 lbs. weight; up to 4 ft. height).
• Specific vision abilities required include close vision and the ability to adjust focus.
• In-office work environment utilizes fluorescent lighting; noise level is moderate.
• Emotional demands may include undue stress from regular weekly/bi-weekly/quarterly/year-end deadlines and a moderate/heavy workload.
• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.