Payroll Director - Managed HR Services

Key Responsibilities

• Lead, develop, and manage a team of payroll associates, implementation specialists, and managers (10–15 team members)
• Establish clear performance expectations, accountability, and development plans
• Foster a high-performing, collaborative, and client-focused culture across a distributed team
• Provide leadership in managing remote teams effectively and efficiently
• Oversee end-to-end payroll service delivery, including processing, review / support, compliance, issue resolution, and client communication
• Maintain high standards of payroll accuracy, compliance, and client satisfaction across all engagements
• Partner with implementation teams to ensure seamless onboarding, system configuration, and payroll transitions

Qualifications

• Bachelors degree
• Certified Payroll Professional (CPP)
• Twelve (12) plus years of progressive payroll experience
• Three to five (3–5) years of people management experience
• Deep functional knowledge of payroll operations, compliance, and multi-state payroll requirements
• Proven ability to lead teams and manage complex payroll environments
• Experience building systems, processes, and operational infrastructure from scratch
• Strong ability to operate autonomously and make independent decisions