Payroll Director

About the role

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

The Payroll Director is responsible for the strategic leadership, management compliance, and execution of all payroll functions across multiple legal entities, states and business units. This role oversees a high-volume payroll operation, ensuring accurate and timely payroll processing while maintaining compliance with federal, state, and local regulations. The Payroll Director leads a team of payroll professionals, drives process improvements, implements payroll technologies, and partners with Finance, Human Resources internal functional teams, Tax, and external vendors to support organizations requirements and goals. The position reports to the Vice President of Human Resources Administration.

Responsibilities

• Directs and oversees end-to-end payroll processing for multiple companies and entities across North America, the U.S. Virgin Islands, Canada, and South America.
• Manages all aspects of the payroll process, making critical decisions regarding work processes, service delivery, and compliance.
• Works closely with HR Business Partners and Operations leaders to support union negotiations and ensure compliance with collective bargaining agreements.
• Supports and provides guidance to Payroll leaders on federal, state, local, living wage, and wage and hour requirements.
• Implements, maintains, and reviews payroll processing systems to ensure timely and accurate processing of payroll transactions, including salaries, benefits, garnishments, taxes, and other deductions.
• Establishes key performance indicators (KPIs) and service-level metrics for payroll operations.
• Ensures compliance with all federal, state, and local wage and hour laws, payroll tax regulations, garnishments, and reporting requirements.
• Oversees multi-state payroll tax filings, unemployment reporting, and year-end processes, including W-2 preparation and related tax documentation.
• Monitors legislative changes affecting payroll administration and implements necessary updates.
• Reconciles payroll accounts and ensures alignment with Finance requirements.
• Manages payroll accruals, labor distributions, and general ledger integrations.