Payroll Coordinator

Job Purpose

This role provides daily oversight and supports payroll processing across the United States, Canada, Mexico, Colombia, Suriname, and Guyana. The position requires hands-on support for day-to-day payroll processing, payroll systems and process management, payroll projects, and other requests during high-volume periods.

Responsibilities

• Manage payroll administration and support accurate, timely payroll processing across the United States, Canada, Mexico, Colombia, Suriname, and Guyana.
• Support with processing, training, project completion, issue resolution, and deadline management.
• Monitor PN/SF tickets to identify payroll exceptions requiring manual calculation, including retroactive changes, late time, FSP/PD, and leave adjustments.
• Review, audit, reconcile, and correct payroll data before and after transmission to ensure accurate pay, taxes, deductions, treasury processing, W-2s, and general ledger data.
• Perform payroll data analysis, validation, audits, and spot checks to confirm payroll information and system configurations are processing correctly.
• Perform payroll and HR system testing for ADP Vantage, SAP, ADP Workforce, Grand Thorton and related interfaces.
• Monitor inbound and outbound interfaces, partner with HRIS and vendors to resolve errors, and maintain documentation required for SOX compliance.
• Support year-end payroll activities, including year-end entries, adjustment payrolls, gross-ups, annual enrollment validation, PTO carryover analysis, and W-2 review.
• Partner with Deloitte and the Global Mobility team on international mobility activities, including inpat/expat allowances, hypo tax, and shadow payrolls.
• Work with Shared Services, HRIS, GBS, Benefits, Finance, P&C teams, and payroll vendors to resolve payroll, tax, interface, deduction, and system/process issues.
• Develop and update Payroll SOPs, support payroll projects and system enhancements, and stay current on legislative changes that impact payroll processes.

Requirements

• Bachelor's degree required.
• Minimum 7 years of payroll experience required.
• Experience with payroll tax compliance, including research, opening and closing jurisdictions, analyzing and resolving payroll tax issues, and applying payroll tax regulations.
• Experience with international mobility, including assignment review, payments, taxes, shadow payrolls, and data reporting to tax consultants.
• Minimum 5 years of complex payroll processing experience.
• Excellent communication, planning, and organizational skills.
• Fluent in English and Spanish.
• ADP (enterprise, payforce, vantage).
• Payroll system change management (special projects for enhancement), etc.

Skills

• Knowledge Management
• Human Resource Expertise (HR Knowledge)
• Leadership Competencies
• Problem Solving
• Lead with Authenticity and Courage
• Lead with a Lean Mindset
• Create Inclusive Culture

Qualifications

• Workforce time system knowledge a plus.
• Experience working in a shared services environment is a plus.
• SAP experience is a plus.
• Workforce Time experience is a plus.