Payroll/Benefits Administrator

About the role

This role will join the Human Resources team and serve as the primary payroll and benefits support resource for employees within the Manufacturing and Service divisions. The position is based out of the corporate office in Raleigh. CaptiveAire is the nation’s leading manufacturer of commercial kitchen ventilation systems, now offering a complete solution of fans, heaters, ductwork and HVAC equipment. With over 40 years of industry leadership, the company provides fully integrated, sustainable HVAC systems, innovative technologies, unmatched service, competitive pricing, and rapid lead times. The mission is to provide the highest quality products and service at the lowest possible price, with a strong commitment to employee development and continuous education opportunities.

Responsibilities

• Process end-to-end multi-cycle payroll (bi-weekly, semi-monthly) for both salaried and hourly employees.
• Verify timesheets, track bonuses, process deductions for multi-state taxes, garnishments, and benefits.
• Maintain accurate payroll records, handle new‑hire setup, salary changes, and terminations within the HRIS platform.
• Manage off‑cycle payrolls, year‑end processes and tax statements.
• Assist with internal audits and prepare financial/payroll reporting.
• Serve as a point of contact for employees regarding pay discrepancies, tax questions, and benefit inquiries.
• Manage enrollment, changes, and cancellations for health and retirement plans.
• Assist with annual open enrollment periods, including distribution of plan documents and communications with employees.
• Assist with monthly invoices from insurance carriers.
• Assist with tracking employee leaves of absence and communicate benefit continuation.
• Perform other duties as assigned in relation to Human Resources/Finance.

Qualifications

• Bachelor’s degree in human resources, accounting or related field preferred.
• 3+ years of direct experience in payroll processing and benefits.

Skills

• Proficiency in payroll and HRIS system (preferred UKG) and strong Microsoft Excel skills.
• Strong understanding of fundamental accounting principles, federal and multi‑state tax laws, and healthcare benefits regulations.
• Exceptional attention to detail, high organizational and time management skills.
• Strict adherence to confidentiality.
• Excellent interpersonal skills to assist employees effectively.
• Ability to prioritize work effectively in a fast‑paced, ever‑growing environment.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance based upon election of medical insurance.
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).

Pay

Competitive base salary with monthly bonus based on productivity and profits.