Payroll Associate II

About Us

VOALA (Volunteers of America) is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing programs, and drug and alcohol rehabilitation. Learn more at www.voala.org.

About the Role

The Payroll Associate II assists in the preparation of semi-monthly payrolls, implements timekeeping systems, completes required reports, compiles payroll information, maintains required records, and answers employee inquiries related to pay and timekeeping.

Responsibilities

• Administers electronic timekeeping program (WFM or follow-on program), validating employee working hour entries.
• Trains employees and supervisors on the use of the automated timekeeping process; validates entries for each payroll.
• Verifies missing punches, pending edits, pending timesheet approvals, and pending PTO with supervisors during the payroll process.
• Verifies overtime (OT) and double-time (DT) hours to ensure punches are inserted correctly during the payroll process.
• Assists in semi-monthly payroll processing from the HRIS system (UltiPro).
• Answers pay/PTO-related questions from employees.
• Inputs W4s and direct deposit information.
• Hand-delivers paychecks as directed and assists in mailing checks to programs via FedEx.
• Assists in the preparation of required payroll and tax-related reports and records.
• Performs other tasks as directed by the Director of Strategic Finance.

Essential Duties: Reporting to the office, training employees on the timekeeping system, assisting in payroll preparation, validating timekeeping entries, answering employee questions related to pay and timekeeping, and preparing payroll and tax reports.

Mandated Reporter: As a service provider to underprivileged and vulnerable communities, all employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities.

Requirements

• Must be able to pass a fingerprint clearance, background check (including criminal history), personal references, employment, and education verifications.
• Ability to perform under circumstances of possible emotional stress and conflicts when dealing with difficult, uncooperative, and potentially aggressive clients, as VOALA serves individuals facing homelessness, mental illness, substance abuse, recent incarceration, and other challenges.

Qualifications

• Education: Associate’s Degree in Accounting or a related field, or equivalent work experience in a payroll department (2 years).
• Experience: Minimum of two years in payroll, bookkeeping, finance, or accounting; or a Bachelor’s degree in a related field and 1 year of experience in payroll, bookkeeping, finance, or accounting.
• Preferred Qualifications:
  • Bachelor’s degree in Accounting or Business.
  • Previous experience using time and attendance software (e.g., WFM or follow-on program).
  • Knowledge of generally accepted accounting principles (GAAP).