Payments Strategic Client Engagement Associate

About the role

Help deepen relationships with strategic clients through targeted engagement strategies and shape programs that align to business objectives. Equip sales teams with thought leadership to further deepen opportunities and advance conversations. Partner across a global organization, working with sales, product, marketing, and events to drive engagements that strengthen relationships and support growth. Join us to grow your career at the intersection of client strategy, content, and execution.

As a Payments Strategic Client Engagement Associate in Global Payments Sales, you will support the execution of client engagement strategies, executive-facing programs, and thought leadership initiatives. You will coordinate across payments teams and stakeholders to keep programs aligned, on schedule, and measurable. You will use data to help identify priority engagement audiences and evaluate program outcomes. You will help create and distribute high-impact, client-focused content that supports business priorities.

Responsibilities

• Support planning and execution of strategic client engagement initiatives across corporate and financial institution clients
• Assist in building and reviewing client target lists for strategic engagement opportunities, including pre- and post-engagement target analysis
• Maintain engagement calendars and tracking tools to ensure alignment across functions
• Track client participation, engagement outcomes, and post-event follow-ups and actions
• Support client briefing development, executive meeting preparation, and follow-up activities as needed
• Coordinate and distribute payments thought leadership content
• Manage content calendars and execute weekly sales meeting communications
• Partner with subject matter experts to curate actionable, client-focused content aligned to business priorities
• Identify trends, opportunities, and recommendations to improve engagement effectiveness

Requirements

• 2+ years of experience in financial services, marketing, sales enablement, communications, business management, and/or client strategy
• Demonstrated analytical and problem-solving skills
• Proficiency in PowerPoint and Excel
• Familiarity with artificial intelligence (AI) concepts
• Demonstrated ability to manage multiple projects simultaneously with strong organizational skills
• Demonstrated written and verbal communication skills
• Ability to operate effectively in a fast-paced, evolving environment

Preferred Qualifications

• Bachelor's degree
• Experience supporting sales teams
• Knowledge of payments, treasury management, transaction banking, or corporate banking
• Experience working in a matrixed global organization
• Background in consulting, strategy, or internal transformation environments

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Additional details about total compensation and benefits will be provided during the hiring process.

About the team

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. Their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms. Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments is the largest processor of USD payments, with a daily transaction volume of $10 trillion.