Payments-Rails-Senior Product Associate
Job Responsibilities
- Writes the requirements, epics, and user stories to support product development
- Supports API governance activities including consistency of standards, naming conventions, and backward-compatibility considerations
- PARTNERS WITH THE PRODUCT MANAGER TO IDENTIFY NEW PRODUCT OPPORTUNITIES THAT REFLECT THE NEEDS OF OUR CUSTOMERS AND THE MARKET THROUGH USER RESEARCH AND DISCOVERY
- SUPPORTS THE COLLECTION OF USER RESEARCH, JOURNEY MAPPING, AND MARKET ANALYSIS TO INFORM THE STRATEGIC PRODUCT ROADMAP AND PROVIDE INSIGHT ON POTENTIAL PRODUCT FEATURES THAT PROVIDE VALUE TO CUSTOMERS
- CONSIDERS AND PLANS FOR UPSTREAM AND DOWNSTREAM IMPLICATIONS OF NEW PRODUCT FEATURES ON THE OVERALL PRODUCT EXPERIENCE
- ANALYZES, TRACKS, AND EVALUATES PRODUCT METRICS INCLUDING WORK TO TIME, COST, AND QUALITY TARGETS ACROSS THE PRODUCT DEVELOPMENT LIFE CYCLE
Required Qualifications, Capabilities, And Skills
- Strong written and verbal communication skills, with experience producing clear requirements and stakeholder updates for mixed technical/non-technical audiences
- Experience in product life cycle activities including discovery and requirements definition
- Proficient knowledge of the product development life cycle
- Developing knowledge of data analytics and data literacy
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Experience working on API-based products or platforms, including translating client needs into well-defined API requirements
- Experience collaborating with engineering on API specifications (e.g., OpenAPI/Swagger) and reviewing changes for completeness and clarity
- Demonstrated ability to write high-quality epics, user stories, and acceptance criteria that engineering teams can execute with minimal rework
- Familiarity with client onboarding / implementation for APIs and partnering with sales, servicing, or implementation teams
- Experience supporting production API products (incident learnings, root-cause themes, operational readiness)
- Experience with developer portals or self-serve enablement patterns (docs, examples, SDKs, sandbox concepts)
- Experience in payments (e.g., RTP, ACH, wires, ISO 20022, payment initiation) or treasury services products
- Leverage AI tools to frame powerful presentations
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
About The Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.