Payments Expert

Role Overview

Redbridge is seeking an Associate Director to join its US Payments Advisory team, focusing on delivering payments consulting engagements for enterprise and large merchants. This role is a senior individual contributor position working under a Director accountable for the region. The Associate Director will own substantial components of client engagements while collaborating closely with the Director on overall engagement direction.

Key Responsibilities

• Deliver payments advisory workstreams within complex engagements.
• Act as a subject-matter expert on US domestic card processing, merchant acquiring, and card economics.
• Lead analyses of card acceptance costs, pricing structures, and processing contracts.
• Develop executive-ready presentations, models, and recommendations.
• Participate in client meetings and workshops.

Pre-Sales & Commercial Support

• Support Directors and Sales colleagues in pre-sales discussions.
• Contribute to proposal development and engagement scoping.
• Help articulate Redbridge’s value proposition in payments strategy and analytics.

Experience & Qualifications

• 6+ years of experience in merchant payments, card processing, or merchant acquiring.
• Strong hands-on knowledge of the US domestic card processing ecosystem.
• Experience in payments consulting, acquiring, or large merchant environments.
• Ability to translate analysis into actionable recommendations.

Skills & Competencies

• Deep technical understanding of US merchant payments and card processing.
• Demonstrable experience optimizing interchange fees, network fees, and knowledge of associated network rules and regulations.
• Practical experience implementing compliant surcharging and convenience fee frameworks.
• Solid understanding of fraud detection and prevention strategies and chargeback handling processes.
• Prior experience implementing pinless debit routing strategies.
• Understanding of payments strategy pitfalls and opportunities in the context of client ERP implementations.
• Acquirer and client negotiation skills.
• Strong analytical and problem-solving skills.
• Clear communication with senior stakeholders.
• Collaborative, delivery-focused mindset.

Summary

Important: When completing the application form, please ensure you provide your full contact information, including your complete address, to ease the hire process. Redbridge offers a comprehensive Medical Benefits package, 401K matching, front loaded PTO, Employee Assistance Program, and Short Term and Long Term Disability. We offer a Hybrid Working schedule in our Houston office. We also offer Parental Leave. Learn more about what we do in this video below!