Payments Enablement Consultant

Key Responsibilities

• Provide expert guidance and support to new and existing customers for adopting and growing digital payments.
• Actively manage the digital payments implementation process and work with clients and third parties to ensure a smooth implementation and acceleration towards first transactions.
• Once live, continue to engage with the customers over next 90 days to accelerate and adopt electronic transactions.
• Monitor transaction penetration over 90 days via monthly reporting.
• Obtain key metrics that have been identified for digital payments and provide an in-depth transition plan to Customer Success and Support.
• Educate clients on how to use the Enumerate Digital Payment offerings, including specific accounts receivable and accounts payable functions.
• Partner with team members for regular transactional processes and reporting needs.
• Improve payment success for existing clients by optimizing the payments process across the organization.
• Own the effective communication with clients and internal stakeholders while the customer is in Onboarding.
• Provide digital payment training and end user support during and after the implementation process.
• Meet digital payment project deadlines as assigned by a Project Manager and schedule meetings directly with clients to move the projects forward.

Qualifications

• 2+ years of experience understanding payments workflows and implementation.
• Strong analytical and problem-solving skills.
• Subject area knowledge in property management and accounting software a plus.
• Ability to work in the US without sponsorship.