Payments-Digital & Design-Senior Product Delivery Associate

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

Responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
• Facilitates the delivery process for major project deliverables including Project Plan, Business and Functional Requirements, Analysis & Design (participation and sign-off), Internal and External readiness & post go-live support to clients, utilizing shareable project manager tools to manage and create visible progress updates for key stakeholders
• Manages project initiatives supported on global client-facing platforms, including managing projects on a day-to-day basis to deliver on-time and on-budget per business specifications
• Supports the development and approval of the project's business case
• Manages project life cycle phases, such as Initiation, Development (requirements, design, build, test), and Implementation (implementation and project closure)
• Coordinates and leads virtual team resources located in multiple global locations

Requirements

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Direct and manage business partners, technology resources, subject matter experts, user interface design, QA, UAT, and all other groups involved in the end-to-end process needed to define, design and deploy product capabilities
• Strong communication skills with both verbal and written

Skills

• Developed knowledge of the product development life cycle
• Knowledge of electronic banking products and systems, including high and low volume payment systems (SWIFT, Money Transfer, ACH)
• Strong relationship management skills; proven ability to quickly build trust and rapport with others to structure problems, build consensus, negotiate agreement with strong influencing skills
• Proven ability to manage projects in a way that reduces risk, enables communication strategy, ensures predictable results, meets or exceeds its timeline
• Vets processes/capabilities to deliver end-to-end client experience, ensures operational readiness and that impact analysis is complete
• Strategic mindset, with a can-do attitude and drive to get things done; exhibits high degree of creativity, self-motivation, and commitment to task
• Power user of office automation and project management tools including MS PowerPoint, MS Project, and Visio

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

Pay

Competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments. Corporations, governments, and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.