Payments Compliance Analyst

Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space.

About the Role

We are seeking a tech-forward Payments Compliance Analyst to execute and optimize our compliance operations. This role handles core merchant underwriting, annual reviews, administrative modifications, and BSA/AML alert investigations with a focus on speed, accuracy, and continuous improvement.

Responsibilities

• Merchant Underwriting: Conduct due diligence. Identify ways to automate and accelerate the onboarding flow.
• Annual Merchant Reviews: Perform annual compliance reviews and handle merchant outreach. Iterate on tracking and communication methods to reduce manual effort.
• Administrative Modifications: Process bank account changes.
• BSA/AML Case Disposition: Analyze BSA/AML alerts with an investigative mindset.
• Customer Outreach: Maintain professional communications with customers to resolve compliance issues.
• Process Automation & Optimization: Audit daily routines to identify bottlenecks and repetitive tasks. Leverage AI tools to help scale team operations.

Requirements

• Inquisitive mindset with a strong drive to analyze, streamline, and automate processes.
• Tech-forward orientation; comfortable experimenting with AI tools, workflow tools, and new software to boost productivity.
• High attention to detail with an ability to spot patterns and edge cases.
• Strong written and verbal communication skills.
• Ability to work independently and iterate on solutions.
• Excels at repetitive, meticulous work.

Benefits

• Full medical benefits including dental and vision plans.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc.) allowance.
• Flexible vacation and sick days.

Pay

We are targeting a starting salary of $64,000 - $86,000 based on the intended level for this role.