Payment Applications Assistant

About the role

The Payment Applications Assistant plays a crucial role in the Accounts Receivable team, focusing on accurate and timely processing of client payments. This position ensures financial integrity by assisting with various payment-related tasks and collaborating with different departments.

Responsibilities

• Aid in daily cash posting activities, including customer refunds, write-offs, and transfer requests.
• Accurately post incoming payments (checks, wires, ACH, credit cards) to client accounts.
• Ensure proper allocation of payments to invoices and resolve discrepancies and unapplied cash.
• Collaborate with the Collections team to address payment issues and support resolution of outstanding balances.
• Follow internal controls and procedures related to payment application.
• Maintain awareness of unapplied cash and payment trends as directed.
• Closely work with billing, collections, and accounting teams to ensure alignment and data integrity.
• Support month-end and year-end closing activities related to cash receipts.
• Participate in audits and compliance reviews by providing necessary documentation and process insights.
• Stay updated on technological advancements in payment application and utilize available tools to enhance productivity.

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.
• Minimum of one year of experience in accounts receivable or payment processing.
• Experience in a law firm or professional services environment preferred.
• Familiarity with electronic payment systems and banking procedures.
• Strong attention to detail and a focus on accuracy.
• Professional communication skills, clear and confident speaking abilities.
• Strong organizational skills and ability to manage high volumes of transactions and meet deadlines.
• Strong customer service skills, maintaining professionalism and responsiveness in all interactions.
• Maintain confidentiality and adhere to company policies and regulatory standards.
• Ability to work independently and in a team environment.
• Respond effectively to changes in systems, processes, or priorities.

Additional Functions

Other duties and projects, as assigned.