Payment Applications Assistant

About the role

The Payment Applications Assistant supports the Accounts Receivable team by ensuring accurate and timely processing of client payments. This role collaborates with various departments to maintain financial integrity and supports the overall efficiency of the receivables process.

Responsibilities

• Affix daily cash postings, including customer refunds, write-offs, and transfer requests.
• Accurately post incoming payments (checks, wires, ACH, credit cards) to client accounts.
• Resolve discrepancies and unapplied cash by assisting with proper allocation of payments to invoices.
• Collaborate with the Collections team to address payment issues and resolve outstanding balances.
• Follow internal controls and procedures related to payment application.
• Maintain a watchful eye on unapplied cash and payment trends.
• Support the billing, collections, and accounting teams to ensure alignment and data integrity.
• Participate in month-end and year-end closing activities related to cash receipts.
• Provide documentation and process insights during audits and compliance reviews.
• Stay updated on technological advancements in payment application and utilize available tools to enhance productivity.

Qualifications

• High School Diploma or equivalent required.
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred.
• Minimum of one year of experience in accounts receivable or payment processing.
• Experience in a law firm or professional services environment preferred.
• Familiarity with electronic payment systems and banking procedures.
• Strong attention to detail and focus on accuracy.
• Professional communication skills, clear and confident speaking abilities, and respectful interactions with clients, attorneys, and business professionals.
• Strong organizational skills and ability to manage high volumes of transactions and meet deadlines.
• Strong customer service skills, maintaining professionalism and responsiveness in all interactions.
• Maintain confidentiality and professionalism when handling sensitive financial information.
• Ability to adhere to company policies and regulatory standards.
• Capable of working independently and in a team environment.
• Effectively respond to changes in systems, processes, or priorities.

Skills

• Familiarity with electronic payment systems and banking procedures.
• Strong attention to detail; with a focus on accuracy.
• Professional communication skills, ability to speak clearly, confidently, and respectfully with clients, attorneys, and business professionals.
• Strong organizational skills and ability to manage high volumes of transactions and meet deadlines.
• Strong customer services skills.
• Maintain professionalism and responsiveness in all interactions.
• Integrity & Confidentiality to handle sensitive financial information with confidentiality and professionalism.
• Ability to work independently as well as in a team environment.
• Respond effectively to changes in systems, processes, or priorities.

Benefits

N/A

Pay

N/A

Schedule

N/A