Payer Back Office Strategy / Technology / Operations Consultant, Senior Manager
Overview
A career within Operations Consulting services will provide you with the opportunity to help our clients optimize all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programs to drive both growth and profitability.
What does it take?
All our employees are recruited, developed and managed against the global PwC Professional framework that focuses on two dimensions: Trusted Leadership and Distinctive Outcomes. It guides us on “what to do” and “how to do it”, emphasizing impact and behaviors.
Benefits / Rewards
- Health Care: Comprehensive medical coverage, vision care, dental and health savings accounts.
- Retirement: PwC offers a 401(k) Savings Plan and a Wealth Builder retirement plan completely funded by PwC.
- Maternity / Paternity Leave: Eligible new parents receive, within the first year from birth or adoption/foster placement, 12 weeks of paid parental leave. Parents have the option to work 60% of hours, at full-time pay, for an additional four weeks immediately following paid parental leave.
- Paid Time Off: The Firm recognizes 13 paid holidays and provides extended Firm holidays around the July 4 holiday and Christmas and New Year holiday. You accrue vacation time of between three weeks (15 work days) and one month (22 work days) per year, based upon staff classification and length of service with PwC.
- Committing to growth: You’ll receive AI training and human skills you need to become a leader in today's workplace.
- Bring your best, every day: We empower our people and strive to provide a people experience grounded in care for you and your well-being.
The Opportunity
As part of the Operations Consulting team you will lead the development of AI-enabled operating models and transformation roadmaps across core payer functions. As a Senior Manager, you will serve as a strategic advisor, leveraging your knowledge to drive operational transformation and deliver measurable outcomes for clients. This role offers the chance to engage with senior stakeholders, shape innovative solutions, and contribute to a high performing team culture that values inclusivity and excellence.
Responsibilities
- Lead the creation of AI-driven operating models and transformation strategies
- Engage with senior stakeholders to develop innovative solutions
- Drive measurable outcomes through impactful project management
- Utilize analytical skills to identify and address client needs
- Promote continuous improvement initiatives in operational practices
What You Must Have
- Bachelor's Degree
- At least 7 years of experience
What Sets You Apart
- Master's Degree in Business Administration preferred
- Proven success leading workstreams in consulting or payer settings
- Understanding payer operations, payer value chain, and technology platforms
- Driving automation and advanced analytics solutions
- Structuring complex analyzes and synthesizing insights
- Coaching and mentoring junior staff for team culture
- Working with senior stakeholders for actionable plans
- Facilitating workshops and communicating recommendations
- Experience with technology platforms, automation tools, analytics solutions, or AI/ML capabilities supporting payer operations