Pawnbroker/Sales Associate - Braswell & Son

About the role

Braswell & Son has been family owned since 1979, growing from one small jewelry store in Little Rock to eight stores across Arkansas and Tennessee. We're looking for a Pawnbroker to join our team—no pawn experience or jewelry background required. If you like people and show up ready to work, we’ll teach you the rest.

Responsibilities

• Greet every customer warmly and make them feel welcome.
• Ask questions and listen to understand what customers truly need.
• Evaluate items brought in by customers—gold, diamonds, watches, designer bags, tools, electronics—and determine their value.
• Write pawn loans and explain terms clearly so customers understand.
• Sell merchandise to customers who are excited to buy.
• Maintain the store, handle money responsibly, and safeguard merchandise.

One hour you might help someone pick out an engagement ring; the next, assist a neighbor with a car repair. Both matter.

Why people stay

• Reliable pay: Hourly base pay plus commission and a weekly spiff when you hit your targets. Paid every Friday by direct deposit.
• Predictable schedule: Schedules posted in advance; closed on major holidays.
• Ongoing training: A coach, a 90-day written plan, and support when you need it.
• Team support: Small stores with tight crews—no one is left to figure things out alone.

Career growth

This role is a starting point, not a dead end. We promote from within: Pawnbrokers can advance to Lead, Assistant Manager, and Store Manager. By 2030, we aim to grow pawn operations to $4 million and earn 15,000 Google reviews—we need leaders to help us get there.

Who thrives here

Our best people come from diverse backgrounds—retail, restaurants, warehouses, banking, the military, or first-time job seekers. What they share:

• Honesty, even when it means walking away from a sale.
• Enjoy talking to strangers and building rapport.
• Reliability—people can count on you to show up.
• A desire to learn and grow.

Requirements

• 18 years or older.
• High school diploma or GED.
• Able to pass a background check that meets our standards and the law.
• Able to stand, move for most of your shift, and lift up to 50 pounds (with or without reasonable accommodation).
• Comfortable learning a computer and point-of-sale system.
• Available for retail hours, including evenings and weekends.
• Spanish/English bilingual is a plus, not a requirement.

Pay

Base pay: $15–$20 per hour (depending on experience), paid weekly by direct deposit. Weekly commission on qualifying sales, plus a weekly productivity spiff.

Benefits

• Health, dental, and vision insurance.
• Paid time off (PTO).
• 401(k) with matching.
• Employee discounts.
• Gym membership.
• Tuition reimbursement.
• Employee Assistance Program (EAP).
• Corporate chaplain services.
• Wellness resources.