Patrol Officer Turlock
Hammer Head Security · Turlock, CA · 2 mo ago
On-siteInformation TechnologyPart-time
About the Role
Part-time graveyard shift security officer position responsible for patrolling and securing the Monte Vista property.
Responsibilities
- Patrol and Property Security
- Conduct scheduled patrols of parking lots, common areas, mall entrances/exits, loading docks, service corridors, perimeter areas, dumpster locations, and adjacent properties.
- Inspect doors, gates, fences, lighting, and access points for security or safety concerns.
- Complete all required QR checkpoint scans from the assigned location during every patrol.
- Perform both interior and exterior patrols where applicable.
- Access Control
- Monitor and prevent unauthorized access to the property.
- Lock and unlock designated areas according to site schedules.
- Control tenant and authorized personnel access through designated entry points.
- Report unsecured doors, forced entry, or signs of tampering immediately.
- Emergency Response
- Respond promptly to medical emergencies, fire alarms, vandalism, trespassing, shoplifting, and other security incidents.
- Contact 911 immediately when police, fire, or emergency medical services are required.
- Assist with evacuations and guide emergency responders to the incident location.
- Coordinate with local law enforcement when necessary.
- Incident Reporting and Documentation
- Accurately document all patrol activities, observations, and incidents in Daily Activity Reports (DARs) and Incident Reports (IRs).
- Record all relevant details using the Six Facts (Who, What, When, Where, How, and Witnesses).
- Take timestamped photographs of patrols, incidents, hazards, and property damage.
- Submit reports and photos through Viber as required.
- Safety and Hazard Monitoring
- Identify and report unsafe conditions including spills, leaks, damaged property, exposed wiring, fire hazards, unsecured areas, and blocked exits.
- Monitor for suspicious activity, graffiti, vandalism, homeless activity, and trespassing.
- Ensure all hazards are documented and reported to Dispatch and site management.
- Customer Service
- Provide courteous assistance to tenants and visitors.
- Assist with vehicle-related issues, provide directions, manage lost-and-found items, and verify authorization before granting roof or restricted area access.
- Maintain a professional and respectful demeanor at all times.
- Communication
- Maintain regular communication with Dispatch and respond to scheduled safety checks.
- Keep the company phone active and answer calls professionally.
- Use Viber and other company applications for operational communication and reporting.
- Immediately notify management of emergencies, security breaches, or significant incidents.
- Compliance and Accountability
- Report to duty using approved company timekeeping procedures.
- Wear the complete company uniform and maintain a professional appearance.
- Follow company vehicle policies and complete required vehicle inspections when assigned.
- Adhere to all company policies regarding breaks, cell phone usage, and post assignments.
- Remain at the assigned post until properly relieved.
- Professional Conduct
- Maintain honesty and integrity while performing all assigned duties.
- Never falsify patrol records, QR scans, timestamps, or reports.
- Remain alert and avoid sleeping on duty.
- Protect company equipment and surveillance systems from misuse or tampering.
- Follow all company disciplinary policies and security procedures.
- Shift Handover
- Provide a complete briefing to the incoming officer regarding ongoing incidents, unresolved issues, and pending tasks.
- Ensure continuity of security operations between shifts.
- Crime Prevention
- Observe and report criminal or suspicious activity without placing personal safety at risk.
- Maintain a safe distance from suspects and never attempt to detain or pursue individuals.
- Notify law enforcement and Dispatch immediately when criminal activity is observed.
- Follow private and public property procedures when dealing with trespassers or suspicious persons.
Schedule
Graveyard shift, part-time.