Patient Transporter Specialist - FT

Responsibilities

• Role model a positive Advocate Health image to patients, visitors, and staff by adhering to Our Advocate Health Way.
• Greet and assist patients/visitors upon arrival to the facility.
• Assist all patients/visitors with luggage and assistance in/out of vehicle.
• Process valet claim tickets according to operating procedures.
• Safely valet park, secure, and retrieve vehicles in designated parking areas.
• Direct patients, visitors, and staff to appropriate parking areas.
• Participate in the registration of all patients and visitors.
• Coordinate activities to assist patients and visitors to desired destinations within the facilities.
• Provide education to patients and visitors and answer questions regarding essential support services; provide appropriate resources.
• Operate company vehicles safely and securely for the transport of passengers, equipment, and materials.
• Educate and instruct all passengers on vehicle safety.
• Maintain traffic control on front drives and entrances by ensuring fire lanes and no-parking zones are clear.
• Assist with enforcing the Tobacco-Free Environment Policy.
• Coordinate activities in the Lobby, Discharged Patient Holding, Hospitality Suite Area, Maternity Express, etc.
• Assist in retrieving, cleaning, and storing all patient transport equipment.
• Assist with care and maintenance of transport equipment to ensure it is safe, clean, and ready for use; inspect equipment before and after use to identify defects and report them immediately.
• Monitor facilities to ensure a safe and clean environment (e.g., removing unattended equipment from hallways, ensuring no blockage of electrical panels, fire extinguishers, or emergency exits).
• Complete and maintain required training, educational programs, and certifications.
• Attend meetings as required.
• Adhere to Advocate Health and departmental policies and procedures.

Requirements

• High School Diploma or equivalent required.
• Valid Driver’s License.
• Oral communication, written communication, and organization skills required.
• Knowledge of Microsoft Applications required.
• Minimum of 2 years’ experience in a hospital, hotel, restaurant, or customer-oriented environment preferred.
• BLS certification within 6 months of employment.

Physical Requirements

• Must be able to stand and walk for long periods of time.
• Must be able to push/pull all modes of patient transport equipment.
• Ability to lift a minimum of 50 pounds for moving and lifting patients.
• Possible exposure to hazardous materials.
• All applicants must undergo a physical ability test as a condition of employment.