Patient Transporter / Per Diem

Location: Lancaster General Hospital, 555 N Duke St., Lancaster, PA (Per Diem / Variable schedule)

About the role

Penn Medicine’s mission includes providing top‑level patient care, conducting innovative research, and educating future medical leaders. This position greets, guides, and transports in‑patients throughout the hospital, handling equipment, supplies, and patient‑care tasks across all age groups.

Responsibilities

• Performs patient transfer on and off appropriate transport equipment.
• Transports scheduled patients to all areas of the hospital.
• Retrieves and delivers equipment, patient‑transporting aids, and supplies.
• Completes cleaning tasks utilizing OSHA standards.
• Performs maintenance and/or inventory of equipment according to department standards.
• Monitors condition of wheelchairs and litters and initiates repair through appropriate communication channels.
• Monitors and maintains the transport system, including computerized transport schedules.
• Demonstrates computer skills necessary to perform department‑specific responsibilities.
• Reschedules patients and handles phone calls as needed.
• Documents accurately and timely, according to department standards.
• Reports promptly any unusual situations, reactions, effects, or conditions related to patient care.
• Provides basic comfort, support, and safety needs of patients.
• Acts as a patient advocate by resolving family concerns through appropriate actions.
• Demonstrates proper responses to emergency situations.
• Identifies learning needs and seeks available resources and opportunities.
• Completes assignments within the designated shift.
• Responds promptly to requests for assistance.
• Respects patient rights and maintains strict confidentiality.
• Handles conflicts positively and shows concern and respect for others’ thoughts and feelings.
• Accepts accountability as an individual and team member for all services provided.
• Participates in on‑call responsibilities as required.
• Performs other duties as assigned.

Minimum Required Qualifications

• High school diploma or equivalent GED.
• Completion of required educational training; initial competency under supervision; yearly competency evaluation and training.
• CPR certification required.
• Ability to continually prioritize work responsibilities.
• Ability to work independently and deliver accurate, efficient results.
• Positive interpersonal and verbal/written communication skills when dealing with patients, families, and staff.

Cognitive Requirements

• Attention & Concentration: Ability to focus on specific stimuli, filter out extraneous environmental distractions, and distinguish essential from non‑essential information.
• New Learning & Memory: Capacity to learn and retain material, understand simple instructions, and multitask effectively.
• Problem Solving, Reasoning & Creative Thinking: Ability to evaluate limited options, follow well‑established guidelines, and communicate solutions to medical personnel.
• Temperaments: Creativity, influencing/educating others, performing repetitive work, working within precise tolerances, performing under stressful conditions, adapting to variety and change, effective communication, planning and control, and maintaining positive interpersonal relations.

Equipment Usage Requirements

• Tools: Computer, phone, copier, printer, fax, office supplies, oxygen tank, IV pumps, suction bottles, feeding pump, portable suction, mechanical lifting devices, flashlight.
• Software: Microsoft Office products, clinical information system, e‑mail, scheduling system.

Physical Requirements

• Body Position/Movement: Sit (occasionally), stand (continuously), walk (continuously), bend (occasionally), push (frequently), pull (frequently), kneel/squat (occasionally), reach (frequently), twist (occasionally), balance (occasionally), climb (rarely).
• Lifting: Heavy exertion – up to 50 lb occasionally, up to 20 lb frequently, up to 10 lb constantly.
• Sensory Abilities: Vision and hearing required.

Physical Environment

Work may involve exposure to bio‑hazardous waste and blood‑borne pathogens.

Schedule

Per Diem / Variable schedule.