Patient Transporter part time, Weekend & one weekday
Position Summary
Under the direction of the Transport Supervisor or the Director of Transport Services, performs a variety of duties, including transporting patient, medical equipment, and specimens to and from areas within the hospital as assigned.
About the Role
Department: Patient-Equip Transport
Schedule: Part Time, 24 Hours: 3:30pm - 12am Every Other Tuesday & Every other Thursday & Every Sat & Sun
Location: BMC main campus, Boston, MA
Essential Responsibilities / Duties
- Transports patients, specimens, equipment and related items and supplies safely and comfortably to and from areas within the hospital as assigned in a timely manner.
- Greets patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self as a transporter. Hands-off patient to a caregiver. Verifies patient identification with patient and also by checking patient ID band. Obtains/verifies first and last name and medical record # and destination prior to transport.
- Receives and puts away all supplies in SMC and CPD. Matches packing slips with Purchase Order numbers and files paperwork. Fills out Return Goods Authorization forms to send to purchasing to secure repair/return authorization. Delivers patient equipment to areas. Retrieves/cleans equipment from designated areas. Cleans/places label "Equipment is Clean." Delivers broken equipment to the appropriate location for repair. Packages and ships repairs to repair companies and maintains repair log database. Communicates with vendors to coordinate repairs and equipment loaners. Picks up and returns all loaned or borrowed equipment from neighboring hospitals if necessary.
- Calls pager/radio/headset while on duty and responds to page or radio in a timely manner. Maintains in log all patient transports. Documents last and first name, time, destination etc., including specimens/equipment transported. Submits log to supervisor. Closes out trip, signs in/out for lunch and breaks. Records an inventory count of equipment each day.
- Maintains cleanliness and neatness of work and lounge areas. Assists in hospital emergency disaster plans. Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and responsibilities. Completes department charge slips and records all transactions into computerized information system and file documents as required.
- Requests assistance from nurse/or aide in transferring/moving patient from wheelchair to stretcher or bed. Transports patients to the Morgue and to and from the Recovery Room. Performs dispatcher function as required. Utilizes hospital's Values as the basis for decision-making and to facilitate the division's hospital mission. Follows established hospital infection control and safety procedures. Follows infection control policies, cleans stretcher/wheelchair after transporting a patient with "precaution" status. Remains knowledgeable of and follows department policies and procedures. Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc. Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc. Maintains a presentable appearance in accordance with dress code. Wears assigned uniform, pager and visible ID badge while on duty. Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, work assignments etc.
- Performs other duties as needed.
Education
High diploma or GED preferred
Experience
Requires 6-12 months of experience in customer service or patient transportation, or related experience.
Knowledge And Skills
- Heavy lifting and pushing, pulling and standing.
- Interpersonal skills necessary to communicate clearly to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff.
- Ability to follow instructions, work independently and efficiently to complete assigned work.
Compensation
Ranges from $18.58- $22.20 per hour. Compensation may vary based on experience, education, and certifications.
Benefits
Includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer
BMCHS is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.