Jobs · Healthcare · Missouri

Patient Support Representative - Bilingual

Affinia Healthcare · St Louis, MO · 3 wk ago
On-siteHealthcareFull-time

About the role

Support patients in their healthcare journey by providing bilingual patient support services.

Responsibilities

  • Answer patient inquiries via phone and email
  • Provide emotional support and guidance to patients
  • Ensure accurate and timely documentation of patient interactions
  • Conduct follow-up calls to ensure patient satisfaction

Requirements

  • Bilingual in English and Spanish
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to work flexible hours including evenings and weekends

Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred

Skills

  • Customer service skills
  • Interpersonal skills
  • Time management skills

Benefits

  • Paid time off
  • Potential for advancement within the company

Pay

  • $15.00 per hour

Schedule

  • Flexible schedule including evenings and weekends

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