Patient Specialist - Staten Island, NY (1099 Contractor, Per Diem/On Call)

About the role

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Staten Island, NY.

Responsibilities

• Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
• The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
• Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills.
• Willingness to contact prescribers, caregivers and patients to schedule services.
• Ability to accept an assignment that could include daytime, evening, and weekend hours.
• Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services.
• Measure the patient to determine the correct garment size.
• Review and transmit essential paperwork with the patient to receive the Assure® garment and services.
• Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings.
• Adhere to Pledge of Confidentiality – information regarding a patient shall not be released outside the company without signed patient permission; internal release only on a need‑to‑know basis; team members will not discuss patient cases outside the office or with non‑employees unless directly involved.
• Variable conditions during travel; minimal noise volume typical to an office or hospital environment; possible environmental exposure to infectious disease (hospital and clinic settings