Patient Specialist - Grand Rapids, MI (1099 Contractor, Per Diem/On Call)
Kestra Medical Technologies, Inc. · Grand Rapids, MI · 1 mo ago
HybridContract
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job posting.
First, there is repeated intro about Kestra. That's about the company. Could be "About the role" or maybe "About the company". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for description of role. The intro about Kestra could be considered "About the company" but not in list; but we can still use "About the role" to include role description.
We need to extract essential duties (list). Also competencies (maybe Skills). Requirements (Education/Experience Required, Preferred). Work environment, Physical demands, Travel, Other duties maybe not needed.
We must not include boilerplate like EEO etc. Remove duplicated lines. Also remove application instructions (none). Remove cookie/navigation/legal/EEO etc.
We need to preserve all substantive info.
Let's extract:
Company description: "The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life."
That's repeated twice; we keep once.
Role description: "The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Grand Rapids, MI. This is a paid per fitting position."
We can include location and pay type.
Essential Duties list: bullet points:
- Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
- The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
- Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
- Willingness to contact prescribers, caregivers and patients to schedule services
- Ability to accept an assignment that could include daytime, evening, and weekend hours
- Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
- Measure the patient to determine the correct garment size
- Review and transmit essential paperwork with the patient to receive the Assure® garment and services
- Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
- Flexibility of work schedule and competitive pay provided
- Adhere to Pledge of Confidentiality (information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case)
We need to keep that confidentiality text as part of duty? It's a duty. We'll include as a bullet maybe.
Competencies list: many bullet-like sentences separated by periods. We'll extract as list under Skills or Competencies. The instruction says we can use Skills heading.
List of competencies:
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
- Highly organized, service and detail orientated
- Passionate about the heart-failure space and a strong desire to make a difference
- Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
- Interest and desire for life-long learning to continuously improve over time.
We can treat these as Skills.
Requirements: Education/Experience Required:
- 1 year in a paid patient care experience (not as a family care giver)
- Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
- Disclosure of personal NPI number (if applicable)
- Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
- Ability to pay for vendor credentialing upfront during a 90-day probationary period
- Experience in patient and/or clinician education
- Valid driver’s license in state of residence with a good driving record
- Ability to consistently work in the field in and around Brownsville TX. (Note: This seems contradictory to Grand Rapids MI opening; but we keep as given.)
- Disclosures are required for any potential relationships and referral sources
- Must be able to achieve credentialing for hospital system entry including, but not limited to:
- Documentation of vaccination and immunization status
- Pass background check
- Pass drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
- Knowledge of MS Office, Excel, PowerPoint, MS Teams
- Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM
Work Environment:
- Variable conditions during travel
- Minimal noise volume typical to an office or hospital environment
- Possible environmental exposure to infectious disease (hospital and clinic settings)
- Extended hours when needed
- Drug-free
Physical Demands:
- Ability to travel by car
- Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
- Frequent stationary position, often standing or sitting for prolonged periods of time
- Frequent computer use
- Frequent phone and other business machine use
- Occasional bending and stooping
- Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
Travel:
- Frequent travel by car in agreed upon geography
Other Duties: generic statement about job description not comprehensive; we may drop as boilerplate? It's not EEO but it's a generic disclaimer. The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This "Other Duties" is not exactly boilerplate but it's a generic statement. Might be considered boilerplate? It's typical. Safer to drop it.
We also need to not repeat job title as heading. We'll not include heading for job title.
We need to include sections only when posting has real specific content. We have:
- About the role (company description + role description)
- Responsibilities (essential duties)
- Requirements (education/experience required)
- Preferred Qualifications (maybe under Requirements or separate Qualifications). We could have Qualifications heading for preferred? But we have Requirements and Qualifications separate. We'll put required under Requirements, preferred under Qualifications.
- Skills (competencies)
- Work Environment (maybe under Responsibilities? but we can have a separate section? Not in list but we could incorporate under Responsibilities or maybe under "Work Environment" not listed but we could put under Responsibilities? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests those. We could put Work Environment under Responsibilities? Might be better to include as a separate section? Not in list but we could still use
. Ensure we include all duties.
List:
- Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
- The APS will be trained and Certified as an
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job posting.
First, there is repeated intro about Kestra. That's about the company. Could be "About the role" or maybe "About the company". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for description of role. The intro about Kestra could be considered "About the company" but not in list; but we can still use "About the role" to include role description.
We need to extract essential duties (list). Also competencies (maybe Skills). Requirements (Education/Experience Required, Preferred). Work environment, Physical demands, Travel, Other duties maybe not needed.
We must not include boilerplate like EEO etc. Remove duplicated lines. Also remove application instructions (none). Remove cookie/navigation/legal/EEO etc.
We need to preserve all substantive info.
Let's extract:
Company description: "The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life."
That's repeated twice; we keep once.
Role description: "The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Grand Rapids, MI. This is a paid per fitting position."
We can include location and pay type.
Essential Duties list: bullet points:
- Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
- The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
- Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
- Willingness to contact prescribers, caregivers and patients to schedule services
- Ability to accept an assignment that could include daytime, evening, and weekend hours
- Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
- Measure the patient to determine the correct garment size
- Review and transmit essential paperwork with the patient to receive the Assure® garment and services
- Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
- Flexibility of work schedule and competitive pay provided
- Adhere to Pledge of Confidentiality (information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case)
We need to keep that confidentiality text as part of duty? It's a duty. We'll include as a bullet maybe.
Competencies list: many bullet-like sentences separated by periods. We'll extract as list under Skills or Competencies. The instruction says we can use Skills heading.
List of competencies:
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
- Highly organized, service and detail orientated
- Passionate about the heart-failure space and a strong desire to make a difference
- Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
- Interest and desire for life-long learning to continuously improve over time.
We can treat these as Skills.
Requirements: Education/Experience Required:
- 1 year in a paid patient care experience (not as a family care giver)
- Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
- Disclosure of personal NPI number (if applicable)
- Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
- Ability to pay for vendor credentialing upfront during a 90-day probationary period
- Experience in patient and/or clinician education
- Valid driver’s license in state of residence with a good driving record
- Ability to consistently work in the field in and around Brownsville TX. (Note: This seems contradictory to Grand Rapids MI opening; but we keep as given.)
- Disclosures are required for any potential relationships and referral sources
- Must be able to achieve credentialing for hospital system entry including, but not limited to:
- Documentation of vaccination and immunization status
- Pass background check
- Pass drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
- Knowledge of MS Office, Excel, PowerPoint, MS Teams
- Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM
Work Environment:
- Variable conditions during travel
- Minimal noise volume typical to an office or hospital environment
- Possible environmental exposure to infectious disease (hospital and clinic settings)
- Extended hours when needed
- Drug-free
Physical Demands:
- Ability to travel by car
- Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
- Frequent stationary position, often standing or sitting for prolonged periods of time
- Frequent computer use
- Frequent phone and other business machine use
- Occasional bending and stooping
- Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
Travel:
- Frequent travel by car in agreed upon geography
Other Duties: generic statement about job description not comprehensive; we may drop as boilerplate? It's not EEO but it's a generic disclaimer. The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This "Other Duties" is not exactly boilerplate but it's a generic statement. Might be considered boilerplate? It's typical. Safer to drop it.
We also need to not repeat job title as heading. We'll not include heading for job title.
We need to include sections only when posting has real specific content. We have:
- About the role (company description + role description)
- Responsibilities (essential duties)
- Requirements (education/experience required)
- Preferred Qualifications (maybe under Requirements or separate Qualifications). We could have Qualifications heading for preferred? But we have Requirements and Qualifications separate. We'll put required under Requirements, preferred under Qualifications.
- Skills (competencies)
- Work Environment (maybe under Responsibilities? but we can have a separate section? Not in list but we could incorporate under Responsibilities or maybe under "Work Environment" not listed but we could put under Responsibilities? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings but suggests those. We could put Work Environment under Responsibilities? Might be better to include as a separate section? Not in list but we could still use for Work Environment? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exclusive. Safer to stick to those headings. So we can incorporate Work Environment, Physical Demands, Travel under Responsibilities or maybe under Requirements? Probably Responsibilities includes duties; work environment is not duty. Could add a section "Working Conditions" but not in list. Might be better to include under Responsibilities as a sub-list? But we must not invent sections that are not in the list? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections. It doesn't say we cannot use other headings, but to be safe we stick to those.
Thus we need to map content to those headings.
We have:
- About the role: company overview + role description + location + pay type.
- Responsibilities: essential duties list.
- Requirements: required education/experience etc.
- Qualifications: preferred qualifications.
- Skills: competencies.
- Benefits: not mentioned explicitly; there is "Flexibility of work schedule and competitive pay provided" but that's more duty. No explicit benefits like health insurance. So we should not create Benefits section unless posting actually states them. It does not state benefits like health, 401k, etc. So omit Benefits.
- Pay: we have "This is a paid per fitting position." Also "Flexibility of work schedule and competitive pay provided". That's pay info. So we can include Pay section with that info.
- Schedule: we have "Flexibility of work schedule" and "Ability to accept an assignment that could include daytime, evening, and weekend hours". Also "Extended hours when needed". So we can include Schedule section.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule.
We must not repeat job title as heading. Good.
We must not include Job ID/requisition numbers.
We must preserve all substantive info.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It gives examples but not exclusive. Safer to stick to those headings. So we can incorporate Work Environment, Physical Demands, Travel under Responsibilities or maybe under Requirements? Probably Responsibilities includes duties; work environment is not duty. Could add a section "Working Conditions" but not in list. Might be better to include under Responsibilities as a sub-list? But we must not invent sections that are not in the list? The instruction: "Use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections. It doesn't say we cannot use other headings, but to be safe we stick to those.
Thus we need to map content to those headings.
We have:
- About the role: company overview + role description + location + pay type.
- Responsibilities: essential duties list.
- Requirements: required education/experience etc.
- Qualifications: preferred qualifications.
- Skills: competencies.
- Benefits: not mentioned explicitly; there is "Flexibility of work schedule and competitive pay provided" but that's more duty. No explicit benefits like health insurance. So we should not create Benefits section unless posting actually states them. It does not state benefits like health, 401k, etc. So omit Benefits.
- Pay: we have "This is a paid per fitting position." Also "Flexibility of work schedule and competitive pay provided". That's pay info. So we can include Pay section with that info.
- Schedule: we have "Flexibility of work schedule" and "Ability to accept an assignment that could include daytime, evening, and weekend hours". Also "Extended hours when needed". So we can include Schedule section.
Thus we will have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Pay, Schedule.
We must not repeat job title as heading. Good.
We must not include Job ID/requisition numbers.
We must preserve all substantive info.
We need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
About the role
...
ThenResponsibilities
- ...
or multiple
. Use
for prose. Responsibilities: list of essential duties. We need to include each bullet as