Patient Services Specialist - Monroe

Essential Functions

• Prepares paperwork necessary for the patient visit.
• Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due.
• Follows the process for release of medical information and FMLA/disability forms completion as requested.

Skills And Abilities

• Excellent customer service skills
• Working knowledge of insurance
• Epic/EMR background a plus
• Medical terminology

Qualifications

• High school graduate
• Prefer minimum of one year experience in medical clinic setting