Patient Services Specialist (Care Center/Registration)

Responsibilities

• Collect co-pays, provide receipts, and provide timely accounting for all collected cash and payments.
• Identify discrepancies and immediately work with the supervisor to resolve issues.
• Obtain required information for both registration and financial documentation needed to complete the check-in process.
• Answers phones, directs calls as needed, takes messages, returns calls to answer inquiries/questions, and provides accurate and timely follow-up.
• Provide routine financial benefits.
• Monitor Epic work queue for tracking internal/external consults.

Qualifications

• EDUCATION: High School diploma, GED, or equivalent required.
• EXPERIENCE: Experience in customer service, administrative support, or other related area preferred.

Pay

Minimum pay range: USD $36,955.98/Yr.

Schedule

N/A