Patient Services Specialist

Job Description

• Demonstrated strong copywriting and editing skills are essential.
• Requires attention to detail and the ability to consistently meet time-sensitive priorities.
• Must be highly organized with the ability to be flexible, according to changing priorities.
• Performs other duties and projects as assigned.

About the Role

Will handle most clerical duties associated with a medical clinic. The job of Patient Services Specialist (PSS) is divided into “stations.” Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. However, in addition to the “usual” duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times. All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.

Responsibilities

• Handles most clerical duties associated with a medical clinic.
• Assists co-workers in performing every job duty of a PSS at all times.
• Learns and performs all duties of all front office stations.
• May assist in various stations depending on office layout and staffing needs.

Requirements

• High School Diploma / GED required.
• Previous experience in the healthcare field is highly preferred.
• Demonstrated strong attention to detail and ability to multitask.
• Excellent interpersonal skills.
• Strong communication skills with a wide variety of personalities.

Qualifications

• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.
• Valid state Driver’s License for travel to satellite offices and offsite meetings.
• Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
• Travel 26-50%.
• Remote No Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.

Benefits

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

Pay

Competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

Schedule

Monday to Friday 8:00 AM – 5:00 PM. Screenings – Background, drug, and nicotine screens. Travel 26-50%. Remote No Standard Core Workdays/Hours.