Patient Services Representative - Urology

People are our passion and purpose. Come work where you are appreciated for who you are, not just what you can do. With 205 licensed beds, Maria Parham Health is equipped for every health care need. We are fully licensed by Joint Commission, the College of American Pathologists, and rated highest in inpatient safety by Leapfrog. Henderson offers a great outdoors, including the region's largest lake, providing endless hours of boating, fishing, water skiing, and camping, along with great golfing, hunting, and two fantastic recreational organizations.

About the role

The Patient Services team at Maria Parham is the crucial first point of contact for every patient. We are the welcoming faces and helpful voices who greet you when you arrive or call, providing direction and answering your questions. Our dedicated staff ensures a smooth experience from the very beginning, handling everything from scheduling appointments to completing the registration process efficiently and with care.

Responsibilities

• Performs scheduling, registration, patient pre-admission, and admission at physician practice.
• Performs reception and discharge functions.
• Accurately obtains complete and accurate patient demographic information.
• Performs proper, compliant patient liability collection techniques before, during, and after date of service.

Requirements

• High school diploma or equivalent (Associate's degree preferred).
• Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage with medical plans starting at just $10 per pay period. Tailored benefit options for part-time and PRN employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee Well-being: Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional Development: Ongoing learning and career advancement opportunities.