Patient Services Representative OP Oncology

Responsibilities

• Assist with administrative duties in the office including but not limited to scanning of medical records and faxing
• Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference
• Schedule or connect patient to resources to schedule for ancillary services at checkout
• Absorb and triage all incoming phone calls to the practice
• Triage faxes and obtain patient medical records
• Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries
• Promote MyUPMC patient portal and assist patients in registration when applicable
• Collect copayments and any other applicable patient payments at the point of service

Requirements

• Completion of high school graduate or equivalent
• Experience with personal computer based applications, other various office equipment and proficient typing skills
• Two years of experience in a medical / billing / fiscal or customer service function
• Knowledge of medical terminology in women’s health
• Epic experience preferred

Qualifications

• Minimal direct face-to-face patient contact

Skills

• Proficient typing skills

Benefits

(Not specified)

Pay

(Not specified)

Schedule

Full time, four 10-hour days Monday through Friday 6:30am to 5pm. Hours are subject to change based on business needs.