Patient Services Representative I | Parkview | Days

Work Status Details

REGULAR FULL TIME | 80.00 Hours Every Two Weeks
Shift: Days
Pay Rate Type: Hourly
Location: Parkview Medical Plaza

Summary

The Patient Services Representative performs scheduling and registration, verifies eligibility and obtains authorizations for ambulatory appointments, procedures, or surgery scheduling in support of the patients' care needs. He/She is responsible for completing the patient registration in a timely and accurate manner to minimize interruption to patients' care.

Responsibilities

• Schedules and reschedules of all routine and non-routine medical services for assigned patient population.
• Congrates scheduling and referrals to other healthcare providers and services.
• Confirms daily data entry of medical appointments, special instructions, patient information/jurisdiction, and pre/postoperative or procedure instructions.
• Performs a variety of administrative duties including answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provides excellent customer service to all internal and external customers.
• Works closely with the back office/medical assistant team and provider(s) to maximize the patients' care experience.
• Schedules and reschedules of all routine and non-routine medical services for assigned patient population.
• Congrates scheduling and referrals to other healthcare providers and services.
• Confirms daily data entry of medical appointments, special instructions, patient information/jurisdiction, and pre/postoperative or procedure instructions.
• Performs a variety of administrative duties including answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
• Provides excellent customer service to all internal and external customers.
• Works closely with the back office/medical assistant team and provider(s) to maximize the patients' care experience.

Education

Essential: HS DIPLOMA/GED

Other Information

Preferred: 1 Year Related Experience