Patient Services Representative I | Gastroenterology | Days

Schedules and Reschedules

• Schedules and reschedules of all routine and non-routine medical services for assigned patient population.
• Congrates scheduling and referrals to other healthcare providers and services.

Registration and Insurance Verification

• Completes patient registration in a timely and accurate manner to minimize interruption to patients' care.
• Verifies eligibility and obtains authorizations for ambulatory appointments, procedures, or surgery scheduling.
• Performs insurance verification, identifies when pre-certification requirement exists for ambulatory appointment and obtains and documents pre-certification /authorizations prior to appointment.
• Secures all demographic and financial information, including Medicare/Medicaid, Third Party Liability (TPL), and Workers Compensation; verifies and/or notifies insurance company; completes cash deposits (co-pays, deductibles, self-pay).
• Obtains and verifies required precertification/authorizations, when appropriate, for any scheduled outpatient procedure or surgery.

Customer Service and Communication

• Communicates closely with patients throughout care delivery process regarding (but not limited to) insurance, co-pays, deductibles, authorizations, procedure or surgery date, appointments, etc.
• Provides excellent customer service to all internal and external customers.

Administrative Duties

• Performs a variety of administrative duties including answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.

Qualifications

Essential: HS DIPLOMA/GED

Other Information:

• Minimum Education: High School or Equivalent Diploma
• 1 YOE Preferred

About the Role

Join us at Yuma Regional Medical Center dba Onvida Health A career at Onvida Health is more than just a job. It’s a place to have a long and rewarding career, making a difference in the lives of those in our shared community.

We believe in progress with purpose. Our commitment to innovation is matched by our dedication to kindness and integrity. We take our values seriously because we know they lead to better outcomes for our patients and a better experience for all of us.

If that sounds like you, you’re our kind of people.

If you’re looking for a career where innovation meets compassion, where you can grow and contribute to building a healthier tomorrow, Onvida Health is the place for you.

Physical Requirements and Working Conditions

Physical Requirements and working conditions for this position will be provided to you up on interview.

Location

Gastroenterology Clinic

Benefits

When you join our team, you become an integral part of a thriving community committed to improving the health and well-being of everyone in southwestern Arizona.

Pay

Min = $16.00 Mid = $18.40 Max = $20.80

Schedule

REGULAR FULL TIME | 80.00 Hours Every Two Weeks